PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.
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PagerDuty is seeking a to join our diverse, customer-focused team! As a , you will be a key contributor to leading security initiatives supporting the PagerDuty SaaS offerings through designing security tool implementations, security process improvements, and increasing security operational capacity through automation and orchestration. Since we own and operate what we build, you’ll collaborate closely with engineers across many product development teams. You will work closely with our internal development teams to ensure we deliver secure, highly reliable, and scalable solutions to our customers. This is an exciting opportunity to build lovable security solutions that make developers and customers happy. The ideal candidate will come from a large enterprise environment focused on development of the Security Guardrails, Tool Integrations, and the SOAR space (Security, Orchestration, Automation and Response). Things that make you smile: Secure Infrastructure, systems, automation, analysis, coding, and cute animal memes.
- Embrace the role of hands-on technical lead in designing security automations, tool integrations, and security relevant alerting to support product and infrastructure guardrails, vulnerability management, and incident response activities.
- Mentor and help guide team members to scope upcoming projects and support agile approaches to work management.
- Foster a strong writing culture through creation of accurately scoped project charters and design documents.
- Define and plan work at the multi-team level, contributing to roadmap and annual planning discussions.
- Collaborate with Compliance and Product Development teams to build a robust vulnerability management program using automations and workflows to drive timely remediations, with focus on increasing visibility with reporting and metrics.
- Work with loosely defined requirements where you exercise your analytical skills to clarify questions, share your approach, and collaborate with the rest of the team to build/test elegant solutions.
- Participate in our team’s On-Call rotation, triaging and addressing security issues as they arise, and implement measures to prevent future occurrences.
- Monitor, support, and maintain 1st party and 3rd party security tools supporting guardrail implementations, compliance automation, incident response, and vulnerability management.
- Partner with peer security teams to implement controls that detect and alert on deviations from established policies or standards.
- 5+ years of experience as a full-stack Security Engineer in a cloud-native, micro-service SaaS, PaaS, or IaaS environment, preferably in AWS.
- 3+ years of experience integrating security testing into SDLC processes and securing CI/CD pipelines.
- Demonstrated experience in designing and building API-driven integrations favoring no code/low code solutions where feasible.
- Demonstrated experience building Security Orchestration, Automation, and Response (SOAR) playbooks.
- Ability to design, implement, monitor, and operate security logging and alerting toolsets.
- Technical stack experience required to be successful in this role:
- AWS Security (GuardDuty, CloudTrail, Secrets Manager, EKS/ECR, IAM family, Config), Vulnerability management (Qualys/Nessus, Wiz, Snyk), SIEM (SumoLogic or Splunk), Container Security, CI/CD Discipline (Helm, Terraform, Chef, Kubernetes (EKS)), Security Incident Response & Risk Management.
- 4+ years of experience and proficiency in at least one programming language and framework (e.g. Python, Bash, Phoenix/Elixir, Java, Ruby on Rails).
- Have exceptional written, oral communication, and interpersonal skills.
- Organizational skills with ability to successfully manage multiple priorities and deadlines.
- Strong appetite for challenging problems with a high degree of ownership.
- Current or past experience with obtaining and maintaining FedRAMP authorization.
- Experience working at a SaaS company larger than 1000 employees and 100M in revenue.
- Ability to think through a complex problem, build a solution, and execute that solution with effective change management skills.
- Possesses a strong sense of ownership and a keen discernment for excellence in security systems within a SaaS environment, demonstrating the ability to distinguish what constitutes a truly robust and effective safeguarding infrastructure.
- Working knowledge and experience with PagerDuty Incident Management and Process Automation products.
- Demonstrated history of mentoring and coaching.
- Familiarity with Corporate security needs and solutions, and ability to provide oversight and mentorship to the Corporate Security team to ensure alignment with CISO mandates.
The base salary range for this position is 176,000 - 281,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.
PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.
Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.
- Champion the Customer | Put users first to design great products and experiences.
- Run Together | Build strong teams that amplify our impact on users.
- Take the Lead | Disrupt and invent to be the first choice for users.
- Ack + Own | Take ownership and action to deliver more efficiently to users.
- Bring Your Self | Bring your best self to build empathy and trust with users.
- Competitive salary
- Comprehensive benefits package from day one
- Flexible work arrangements
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
- Paid volunteer time off - 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.
Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.
PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site and @pagerduty on Instagram.
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
Top Skills
What We Do
PagerDuty is transforming critical work for modern business. Our powerful and unique platform makes sure you can take the right action, when seconds matter. From developers and reliability engineers to customer success, security and the C-suite, we empower teams with the time and efficiency to build the future.
Interested in joining us? We're hiring! Learn more about us here and at careers.pagerduty.com.
Why Work With Us
At PagerDuty, you can expect to bring yourself, do epic things, and delight customers, from wherever you’re most comfortable. You'll have the opportunity to build a lasting legacy, and learn from incredibly smart and humble colleagues. From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.
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PagerDuty Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.