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Iterable is the top-rated AI-powered customer engagement platform that helps organizations like Redfin, Priceline, Calm, and Box to activate customers with joyful interactions at scale. With Iterable, organizations drive high growth with individualized, harmonized and dynamic communications that engage customers throughout the entire lifecycle at the right time. Iterable’s data engine, ease of use, and flexible and open architecture makes it the best platform to close the data activation gap by bringing together customer data, ability to design the experiences, deliver them and optimize them. All in one platform. We’ve surpassed $200M in ARR and have raised more than $230M from top-tier investors like Index Ventures, Viking, and CRV. Nearly 1200 companies from over 50 countries around the world rely on us to captivate their many millions of users.
Iterable helps brands unlock growth in the digital era by enabling joyful customer experiences with individualized communications based real-time behavioral data, harmonized cross-channel communications based on customer lifecycle, and dynamic always-on journeys that adapt to customer signals. Our powerful customer communication platform helps marketers manage end-to-end customer engagement programs with enterprise-grade security, compliance and controls for their customers.
Iterable’s momentum grows daily and there has never been a more exciting time to join the team! We’ve been recognized as one of the Best Places to Work - SF for the past five years, recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and we were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.
We have a global presence with offices in San Francisco, New York, Denver, and London, and recently expanded our operations to Australia and New Zealand. Iterable’s reach extends worldwide, and we have remote employees across the globe. As we scale, we continue to live by our core four, founding values - Trust, Growth Mindset, Balance, and Humility. To understand the Iterable story, and learn more about our mission, explore our Culture and About Us page.
JOB SUMMARY
As a Senior Sales Compensation Manager at Iterable, you'll play a critical role on the Total Rewards team, supporting the Company’s goal of providing competitive and thoughtfully designed incentive programs to our employees.
PRIMARY RESPONSIBILITIES
- Own the entire variable compensation process including development, implementation, communication and administration of incentive plans that align with Iterable’s Total Rewards philosophy
- Work with leadership to build high performing variable compensation plans for the business
- Responsible for quarterly reviews of plan performance and calculations
- Drive on-going process refinement to improve the efficiency and accuracy of incentive plan payout calculations and reporting
- Model out proposed changes for future variable incentive plans to calculate ROI and effectiveness
- Manage documentation of variable plans including, plan design, timely distribution of plans to employees while ensuring compliance in partnership with counsel
- Be a subject matter expert and serve as a resource to provide education and comms to employees, managers and the business to promote a better understanding of incentive compensation
- Provide training to employees, managers and business partners while being a key stakeholder in the change management Iterable’s variable compensation plans
REQUIRED QUALIFICATIONS
Core Competencies:
- 12+ years’ experience in the Sales Compensation field, such as commissions or incentive calculation, incentive plan design and modeling
- 8+ years’ experience in a leading sales incentive plan design projects
- Extensive knowledge of compensation and applicable laws
- Strong communication skills, both written and verbal including an ability to effectively present information to internal partners
- Excellent interpersonal skills, ability to build relationships, and customer focused orientation
- Excellent organizational and time management skills.
- Strong analytical skills and ability to interpret and communicate data.
- Able to work in a fast-paced environment with proven ability to effectively work with others
- Professional conduct and self-motivated
Preferred knowledge, skills and abilities:
- Certified Sales Compensation Professional
Perks & Benefits:
- Paid parental leave
- Competitive salaries, meaningful equity, & 401(k) plan
- Medical, dental, vision, & life insurance
- Balance Days (additional paid holidays)
- Fertility & Adoption Assistance
- Paid Sabbatical
- Flexible PTO
- Monthly Employee Wellness allowance
- Monthly Professional Development allowance
- Pre-tax commuter benefits
- Complete laptop workstation
The US base salary range for this position at the start of employment is $124,000 - $187,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.
Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.
Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.
What We Do
Iterable is the top rated AI-powered customer communication platform that helps organizations like Redfin, Priceline, Calm, and Box to activate customers with joyful interactions at scale. With Iterable, organizations drive high growth with individualized, harmonized and dynamic communications that engage customers throughout the entire lifecycle at the right time.
Why Work With Us
We are proven at scale with a culture of Customer Joy. Everything we do is based on our values of growth mindset, humility, trust and balance.
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