Senior Product Designer, Provider Onboarding

Reposted 21 Days Ago
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Remote
Senior level
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Headway is building a new mental healthcare system that everyone can access.
The Role
As a Senior Product Designer at Headway, you will enhance the onboarding experience for new providers. This role involves collaborating with cross-functional teams to evolve the product vision and contribute to the design system while impacting mental healthcare accessibility and affordability.
Summary Generated by Built In

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. 

Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 45,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About The Role:

As a Senior Product Designer, you will collaborate closely with the provider acquisition team to help deliver strategic initiatives on growing and onboarding new providers, setting the experience northstar. This is an opportunity to have an impact on Headway’s mission that makes mental health more accessible and affordable! 

You will:

  • Have 5-8 years experience as a Product Designer.
  • Use your product thinking, visual design, and system steward skills to collaborate with a talented and mission driven cross-functional team to evolve our product vision and build design solutions.
  • Contribute and evolve Headway design system (Helix) as we scale the provider experiences. 
  • Contribute to the team culture, process, foundation and help grow a world class startup design team.

You will be a great fit if:

  • You have experience in supporting and delivering product and design solutions for a complex business challenge, especially around growth challenges.  
  • You’re inspired by complex customer problems, early-stage product development, setting vision, and helping teams hold a high bar for craft.
  • You have a strong portfolio showcasing a diverse range of projects. 
  • You are motivated by our mission. We are working to solve the biggest problems in mental health care today (access and affordability). 

Compensation and Benefits:

The expected base pay range for this position is $183,600 - $216,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for performance-based variable compensation and an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

  • Benefits offered include:
    • Equity Compensation
    • Medical, Dental, and Vision coverage
    • HSA / FSA
    • 401K
    • Work-from-Home Stipend
    • Therapy Reimbursement
    • 16-week parental leave for eligible employees
    • Carrot Fertility annual reimbursement and membership
    • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
    • Flexible PTO
    • Employee Assistance Program (EAP)
    • Training and professional development

#LI-RJ1

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please contact talent@findheadway.com

Headway employees work remotely across the US, with the option to work from offices in New York City and San Francisco. Headway participates in E-Verify. To learn more, click here.

Top Skills

Design Systems
Product Design
Visual Design

What the Team is Saying

Person1
Niki
Business Operations
“We're turning the unglamorous health insurance industry into an exciting one. This team is extremely talented and passionate, striving to change the status quo and do good, all while having tons of fun. We found a winning formula at Headway: the smartest people + a familial vibe + a beautiful mission! “
Niki
Molly
April
Alicia
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The Company
San Francisco, CA
655 Employees
Remote Workplace
Year Founded: 2019

What We Do

Headway is building a new mental healthcare system that everyone can access. We make it easy for people to find quality in-network mental health care by removing historic barriers faced by mental health providers, payers, and patients.

1 in 4 people in the US have a treatable mental health condition, but the vast majority do not get the care they need. The primary reason is cost: the majority of therapists do not accept insurance, meaning paying for therapy is prohibitively expensive for prospective patients. This is where we got our start – Headway has built the first software-enabled network of therapists who accept health insurance, making it easy for therapists to grow their practices, and possible for patients to find quality care they can afford.

Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 34,000 mental healthcare providers across all 50 states who run their practice on our software. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem - across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway employees work remotely across the US, with the option to work from our NYC HQ or SF location.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact talent@findheadway.com.

Why Work With Us

The demand for mental health care has never been higher, underscoring the need for solutions like Headway that increase accessibility to clinical care. Headway is building a new mental health care system that everyone can access by making it easier for therapists to accept insurance and build their best practice.

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Headway Offices

Remote Workspace

Employees work remotely.

We are a remote first company with the option to work out of our New York City headquarters, San Francisco, or Seattle offices.

Typical time on-site: None
San Francisco, CA
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