Senior Marketing Manager of Operations

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Reporting to the Senior Director of Global Product Marketing, Visa is seeking a highly skilled and experienced Senior Marketing Manager of Operations to join our dynamic marketing team. The ideal candidate will be responsible for overseeing budget tracking and management, procurement oversight, and process development and documentation. This role requires a strategic thinker with strong analytical skills and a proven track record in operations.

Key Responsibilities:

Budget Tracking and Management:

• Lead budget management for Global Product Marketing in collaboration with finance to ensuring that teams manage costs effectively and efficiently and align with the overall financial goals.
• Monitor budget performance, identify variances, and implement corrective actions as needed.
• Support Annual Operating Plan (AOP) process working with Global Product Marketing leads to create a budget proposal aligned to the team’s strategic goals.
• Conduct in-depth trend analysis and forecasting to inform strategic marketing decisions and optimize campaign performance.
• Develop and implement ROI modeling techniques using marketing budgets to evaluate the effectiveness of marketing initiatives and ensure fiscal responsibility.
• Utilize advanced analytical skills to interpret complex data sets, providing actionable insights to drive marketing operations and improve overall efficiency.

Procurement Oversight:

• Oversee the procurement process for the team ensuring in compliance with company policies and troubleshoot procurement-related issues and roadblocks.
• Manage the process for hiring contractors and temporary staff.

Process Development and Documentation:

• Develop and implement standardized processes and procedures to improve efficiency and effectiveness within the marketing team.
• Document all processes and ensure they are communicated and adhered to by the team.
• Lead risk assessments and manage internal audits.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:
• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proven ability in time management and ability to manage multiple projects and meet deadlines.
• Excellent organizational and management skills
• Strong attention to detail
• Ability to assume responsibility and effectively resolve problems by exercising independent • •
Preferred Qualifications:
• Bachelor's degree in Marketing, Business Administration, or a related field.
Minimum of 7 years of experience in marketing or marketing operations, with relevant budget management and procurement experience.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 149,900.00 to 195,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.