Senior Manager, Communications

Posted 2 Days Ago
Easy Apply
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Remote
160K-230K Annually
Senior level
Fintech
We create honest financial products that improve lives. Ready to make a difference?
The Role
The Senior Manager, Communications at Affirm will drive communications strategies to advance business objectives, enhance brand awareness, and manage media relations. Responsibilities include developing storytelling narratives, collaborating with cross-functional teams, executing media strategies, and coaching executives for media engagement.
Summary Generated by Built In

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We're looking for a highly-talented, results-oriented communications professional to join the Communications Team. The team advances Affirm’s business objectives in conjunction with building and protecting the company’s reputation. We do this by working closely with the media, using consistent and compelling narratives, and identifying creative storytelling opportunities.

The ideal candidate is a self-starter, persuasive storyteller, critical thinker, and problem solver. They are an excellent writer, highly organized, and detail-oriented. They love spending time with reporters, have a track record of media results, and bring long-standing reporter relationships. They are collaborative, adaptable, tenacious, and excel in a fast-paced, dynamic environment.

What You’ll Do

  • Partner with other leading communications experts, marketers, and cross-functional teams to advance Affirm's mission and business objectives through creative, compelling storytelling opportunities
  • Support communications efforts that increase Affirm’s awareness and preference among consumers and merchants through earned media, content, and social strategies
  • Develop and execute communications strategies for key company initiatives, including merchant announcements, case studies and thought leadership, creating materials such as blog posts, press releases, talking points, FAQs, and media lists
  • Identify, research and design unique story angles that proactively insert Affirm into the conversation or enable meaningful participation
  • Manage complex issues impacting multiple audiences, collaborating closely with XFN business partners to ensure consistent and compelling communications to clients, consumers, and media 
  • Coach executives, providing media training, key message development, and interview preparation
  • Build and manage relationships with members of the media reaching consumers and merchants
  • Define and measure the impact of communications initiatives in partnership with the broader Communications team

What We Look For

  • 10+ years of PR/communications experience, including at least 3 years in-house, ideally in consumer or B2B tech environments, with a preference for candidates based in the San Francisco Bay Area or New York Tri-State Area
  • Proven experience developing and executing partner communications that drive high-impact results, in service of increased brand awareness and preference, as well as business outcomes
  • Exceptional writing and communication skills with the ability to craft clear, engaging messages and confidently pitch ideas both internally and externally
  • A collaborative, results-driven mindset, with the ability to partner across departments, influence key stakeholders, and drive initiatives forward independently
  • A true team player—comfortable taking on both big and small tasks, eager to contribute to a fast-paced, high-impact organization
  • Excellent project management skills, with a sharp attention to detail and the ability to juggle multiple initiatives simultaneously
  • A data-driven approach to communications, with experience measuring the impact of campaigns and refining strategies based on feedback and performance metrics

Pay Grade - M
Equity Grade - 9
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $180,000 - $230,000
USA base pay range (all other U.S. states) per year: $160,000 - $210,000
Please note that visa sponsorship is not available for this position.
#LI-Remote

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: 

  • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents 
  • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
  • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
  • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.

By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

What the Team is Saying

Jeremy
Niki
Noam
The Company
San Francisco, CA
2,200 Employees
Remote Workplace
Year Founded: 2012

What We Do

Since our founding over a decade ago, our mission has been to deliver honest financial products that improve lives. That mission hasn’t changed—and it never will. At Affirm, we believe money shouldn’t dictate your direction in life. That it should open up options instead of limiting them, and help you get where you’re going without getting in your way. That’s why we offer people the financial flexibility to choose what works for them—in finances and in life.

Why Work With Us

Who is an Affirmer?
/noun/

Someone who believes finance shouldn’t be complicated. We come from a diverse set of backgrounds and we’re driven by the desire to improve lives through honest financial products. We define success by challenging one another to bring our best ideas to every single project—and we have fun while doing it.

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Affirm Offices

Remote Workspace

Employees work remotely.

Affirm is a remote-first company! Our employees can work anywhere in the U.S. but if an office is more your style, we have office locations in San Francisco, Chicago, New York City, and Pittsburgh.

Typical time on-site: None
San Francisco, CA

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