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Iterable is the top-rated AI-powered customer engagement platform that helps organizations like Redfin, Priceline, Calm, and Box to activate customers with joyful interactions at scale. With Iterable, organizations drive high growth with individualized, harmonized and dynamic communications that engage customers throughout the entire lifecycle at the right time. Iterable’s data engine, ease of use, and flexible and open architecture makes it the best platform to close the data activation gap by bringing together customer data, ability to design the experiences, deliver them and optimize them. All in one platform. We’ve surpassed $200M in ARR and have raised more than $230M from top-tier investors like Index Ventures, Viking, and CRV. Nearly 1200 companies from over 50 countries around the world rely on us to captivate their many millions of users.
Iterable helps brands unlock growth in the digital era by enabling joyful customer experiences with individualized communications based real-time behavioral data, harmonized cross-channel communications based on customer lifecycle, and dynamic always-on journeys that adapt to customer signals. Our powerful customer communication platform helps marketers manage end-to-end customer engagement programs with enterprise-grade security, compliance and controls for their customers.
Iterable’s momentum grows daily and there has never been a more exciting time to join the team! We’ve been recognized as one of the Best Places to Work - SF for the past five years, recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and we were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.
We have a global presence with offices in San Francisco, New York, Denver, and London, and recently expanded our operations to Australia and New Zealand. Iterable’s reach extends worldwide, and we have remote employees across the globe. As we scale, we continue to live by our core four, founding values - Trust, Growth Mindset, Balance, and Humility. To understand the Iterable story, and learn more about our mission, explore our Culture and About Us page.
How you will make an impact:
Iterable is looking for a Senior Enterprise Security Engineer who will build and drive our Enterprise Security program.
Reporting to the Senior Director of IT, you will work closely with managers and leaders in the Security & IT organization to develop standards, processes, and tools around identity and access management, observability and enterprise services security. You’ll help instill a proactive security mindset in the IT organization through training and hands-on leadership by example.
One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.
In this role you’ll get to:
- Define and develop our Enterprise Security program in consultation with managers and leaders in the Security and IT organization, serving as the voice of security in IT.
- Drive security initiatives that evolve our security practices and improve our resilience against insider threats, external attacks, data exfil, and phishing attacks.
- Partner with our IT management team to ensure security mitigations are carried out in a timely, effective manner and that long-term security improvements receive constant attention in team backlogs.
- Manage our enterprise security tool stack, ensuring it’s constantly evolving to adapt to the security landscape.
- Go hands-on to ensure the secure configuration and operation of critical IT services and integrations.
We are looking for people who:
- Have at least five years of hands-on experience in Enterprise Security. We understand it might not have been in your job title, but we’d like to see experience in secure configuration and management of enterprise applications and services.
- Are familiar with current best practices in developing, deploying, and securing IT infrastructure and services, including an orientation around infrastructure as code (IaC) in public cloud environments.
- Are as comfortable remediating a vulnerability as they are identifying it.
Bonus Points
- Familiarity with Jamf, Okta, Crowdstrike, Material Security, and/or Microsoft InTune.
- Experience as a team lead, manager, or project manager; or be able to demonstrate that you’re comfortable identifying and asserting priorities, and negotiating for cycles in team backlogs.
- Experience as a system administrator in a public cloud environment, with some exposure to basic server administration, networking, or other IT infrastructure skills.
Perks & Benefits:
- Paid parental leave
- Competitive salaries, meaningful equity, & 401(k) plan
- Medical, dental, vision, & life insurance
- Balance Days (additional paid holidays)
- Fertility & Adoption Assistance
- Paid Sabbatical
- Flexible PTO
- Monthly Employee Wellness allowance
- Monthly Professional Development allowance
- Pre-tax commuter benefits
- Complete laptop workstation
The US base salary range for this position at the start of employment is 129,500 - 200,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.
Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.
Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.
What We Do
Iterable is the top rated AI-powered customer communication platform that helps organizations like Redfin, Priceline, Calm, and Box to activate customers with joyful interactions at scale. With Iterable, organizations drive high growth with individualized, harmonized and dynamic communications that engage customers throughout the entire lifecycle at the right time.
Why Work With Us
We are proven at scale with a culture of Customer Joy. Everything we do is based on our values of growth mindset, humility, trust and balance.
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