At Persona, we're building the first universal and comprehensive identity infrastructure to help businesses of all sizes better serve and protect their end users' identities. Our identity platform enables businesses to collect and manage their end users' personal information securely, verify that their end users are who they say they are, analyze and detect fraud and abuse, and pull sensitive reports about their end users in a privacy-centric way. In a world where consumer behaviors are changing and privacy and identity are taking on a new meaning, we want to help businesses find their superpowers and do it while putting their end users, the people, first.
About the Role
Sales Engineering is a team of subject matter experts who serve as the trusted technical advisor to prospective customers. You will lead prospects through their Identity Management revolution by connecting their needs to Persona's value in order to win new customers and drive revenue growth. You will deliver best in class product demonstrations and use your learnings to help us build better and more dynamic demos.
Internally, your insights from the field will help shape our product roadmap and will pave the way for future customers, ensuring you play a key role in our commitment to customer excellence and allowing Persona to stay ahead of market trends.
The SE team is a high visibility and high impact team. It's a great role for someone who enjoys learning the intricacies of a product to drive value to prospects, leading through innovative problem-solving, and doing whatever it takes to convert prospects into customers. Variety, ambiguity, innovation, and ownership of complex problems are all big components of this role.
What you'll achieve
- Own the demo environments from idea to reality: build and own applications that illustrate the power of the Persona platform.
- Craft and deliver dynamic product demonstrations.
- Serve as the primary technical POC who brings thought leadership to our prospective customers.
- Help to close deals and drive new revenue.
- Play a critical role in defining our technical sales strategy and develop collateral to help scale the sales organization.
- Engage with Product and Engineering teams to incorporate and prioritize customer feedback, and help inform the roadmap.
What you'll bring to Persona
- 5+ years of work experience in a technical customer-facing role (e.g. sales engineering, solutions engineering, demo engineer, solutions architect, implementations engineer, solutions consultant).
- You have a proven track record of leading prospect demonstration and POCs.
- Experience with APIs, a strong understanding of JSON, and proficiency in one or more of the following languages: Python, JavaScript, Ruby, Go, or Java. Bonus points for knowledge of web development principles and/or the ability to build internal tools using one of these languages.
- Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas.
- You’re an action-oriented and organized self-starter who isn’t afraid to get scrappy to solve customer issues – you have a strong work ethic and are committed to excellence.
Compensation & Equity
For this role, the estimated base salary range is between $130,000 - $165,000. Base salaries are just one component of the total compensation package and are determined by a number of factors such as years of experience, expertise, qualifications and more. In addition to base salary, we offer competitive equity packages that play a big part in recognizing you for the huge impact you will have on helping us achieve our mission. Please note, the salary range is a guideline that is subject to change without notice.
Benefits and Perks
Persona offers a wide-range of thoughtful and inclusive benefits for this role, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipends, wellness benefits, among others.
While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you’d like to better understand what it’s like working at Persona, feel free to check out our reviews on Glassdoor.
Diversity, equity, inclusion and belonging
At Persona, we strive to put diversity and inclusion at the forefront of everything we do, reflecting our core values. Our DEIB Employee Resource Group seeks to build a diverse and inclusive team that fosters an environment where each Personerd feels empowered to bring their unique differences to work and achieve their full innovative potential. Our hope is that by fostering such an environment, we strengthen our business and relationships by putting people first.
We strive to promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.
Top Skills
What We Do
Persona helps businesses manage KYC/AML/KYB programs, fight fraud, and build trust by automating any identity-related use case with our flexible identity infrastructure. For example, we help Coursera verify learners’ identities before delivering course credentials and BlockFi comply with strict international KYC/AML regulations.
Beyond securely collecting and verifying user information such as PII, government IDs, and biometric selfies, our platform also provides flexible case review and orchestration tools to help businesses streamline and automate all their identity operations — from setting custom rules to ingesting third-party data and triggering external actions.
In short, Persona handles the complexities of securely collecting, verifying, and managing sensitive personal information, so you can stay focused on building your product.
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