Founded in 2018, Persona is a 250-person tech startup based in San Francisco, backed by Index Ventures, Coatue, Founders Fund, and First Round Capital. Persona offers flexible building blocks that help businesses fight fraud, stay compliant, and build trust among their customers. For example, Coursera uses Persona to ensure the right person is earning each degree, OpenAI uses Persona to prevent the misuse of ChatGPT, and Lime checks the ages of customers before they ride electric scooters or bikes. To learn more, check out this short video.
About the role
We're growing fast and need great people to help us scale! We're looking for a recruiting generalist who knows how to move quickly and loves creating amazing experiences for candidates. Any given week can vary, from helping build top of funnel for open roles, to owning the offer process across different departments. You'll join a team where homemade cookies appear on tough days, laughter fills our meetings, and team offsites are actually fun. You'll be instrumental in helping in this next phase of company growth, helping us in our mission to make the internet a safer place.
This role is primarily based in our San Francisco office, with required in-office days Tuesday through Thursday. Relocation assistance is available for anyone located outside the San Francisco Bay Area.
What you'll do at Persona
- Support recruitment process - Partner with leadership to define needs, scope roles, and manage all parts of the recruiting cycle for a variety of roles and functions.
- Create sourcing strategies - Develop innovative approaches to build diverse candidate pipelines through multiple channels.
- Dive into full-cycle - You’ll participate in full-cycle recruiting, from outreach to offer, ensuring an excellent candidate experience across the business.
- Optimize processes - We’re scaling rapidly. You’ll help continuously improve our recruitment workflows and systems.
- Ad-hoc projects - Work cross-functionally to build or revamp existing programs (ie - interviewer training, recruiting events, content, and employer brand-building strategies).
What you'll bring to Persona
- Minimum 1+ years of recruiting experience, ideally having spent some time in a startup or high-growth environment
- Proven creative problem-solving abilities
- Experience managing offers and closing candidates
- Passion for candidate experience - candidates love you!
- You’re a natural at cross-team collaboration
- Flexible and outcome-focused, you have a ‘roll-up-your-sleeves’ way of getting things done, even if it means scheduling candidates
Why Persona
- Strong growth trajectory - Since our founding in 2018, we've built one of the fastest-growing companies at our stage.
- Career development - As we scale rapidly, you'll grow your expertise recruiting exceptional talent across diverse teams and departments, building your reputation for quality hiring while expanding your business impact. You’ll sharpen your recruiting skills from some of the most skilled recruiters in the industry (made up of alumni from Uber, Coursera, Fast, and Kleiner Perkins).
- Outstanding benefits - Unlimited PTO, quarterly mental health days, delicious catered meals, 401K contribution, company-wide end-of-year shutdown (+ many more!).
- Amazing culture - SF-based team is close-knit, with quarterly offsites and a highly collaborative team. We’re honored to be recognized as one of Inc’s Best Workplaces, and Fortune’s Best Medium Workplaces (#14).
Diversity, equity, inclusion and belonging
At Persona, we strive to put diversity and inclusion at the forefront of everything we do, reflecting our core values. Our DEIB Employee Resource Group seeks to build a diverse and inclusive team that fosters an environment where each Personerd feels empowered to bring their unique differences to work and achieve their full innovative potential. Our hope is that by fostering such an environment, we strengthen our business and relationships by putting people first.
What We Do
Persona helps businesses manage KYC/AML/KYB programs, fight fraud, and build trust by automating any identity-related use case with our flexible identity infrastructure. For example, we help Coursera verify learners’ identities before delivering course credentials and BlockFi comply with strict international KYC/AML regulations.
Beyond securely collecting and verifying user information such as PII, government IDs, and biometric selfies, our platform also provides flexible case review and orchestration tools to help businesses streamline and automate all their identity operations — from setting custom rules to ingesting third-party data and triggering external actions.
In short, Persona handles the complexities of securely collecting, verifying, and managing sensitive personal information, so you can stay focused on building your product.