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Iterable is the top-rated AI-powered customer engagement platform that helps organizations like Redfin, Priceline, Calm, and Box to activate customers with joyful interactions at scale. With Iterable, organizations drive high growth with individualized, harmonized and dynamic communications that engage customers throughout the entire lifecycle at the right time. Iterable’s data engine, ease of use, and flexible and open architecture makes it the best platform to close the data activation gap by bringing together customer data, ability to design the experiences, deliver them and optimize them. All in one platform. We’ve surpassed $200M in ARR and have raised more than $230M from top-tier investors like Index Ventures, Viking, and CRV. Nearly 1200 companies from over 50 countries around the world rely on us to captivate their many millions of users.
Iterable helps brands unlock growth in the digital era by enabling joyful customer experiences with individualized communications based real-time behavioral data, harmonized cross-channel communications based on customer lifecycle, and dynamic always-on journeys that adapt to customer signals. Our powerful customer communication platform helps marketers manage end-to-end customer engagement programs with enterprise-grade security, compliance and controls for their customers.
Iterable’s momentum grows daily and there has never been a more exciting time to join the team! We’ve been recognized as one of the Best Places to Work - SF for the past five years, recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and we were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.
We have a global presence with offices in San Francisco, New York, Denver, and London, and recently expanded our operations to Australia and New Zealand. Iterable’s reach extends worldwide, and we have remote employees across the globe. As we scale, we continue to live by our core four, founding values - Trust, Growth Mindset, Balance, and Humility. To understand the Iterable story, and learn more about our mission, explore our Culture and About Us page.
How you will make a difference:
As a member of Iterable's growing Partnerships team, the Partner Development Manager - Agencies will be at the forefront of expanding and nurturing our partner ecosystem. Your primary focus will be activating and managing relationships with agency and technology partners, driving a steady flow of partner-sourced pipeline, and collaborating on joint sales efforts to close deals. This role is highly collaborative, working closely with internal teams.
You’ll get to:
Partner Activation & Enablement:
- Identify, recruit, and onboard partners that align with our go-to-market strategy.
- Develop and execute comprehensive partner enablement programs, including webinars, certification processes, and sales toolkits, to ensure partners are fully equipped to succeed.
Pipeline Generation:
- Collaborate with partners to create joint business plans, define sales targets, and track key performance metrics, aiming for measurable increases in partner-sourced pipeline.
- Support partners in driving qualified leads and co-develop sales strategies to assist in the closing of deals.
Relationship Management:
- Build and maintain strong, collaborative relationships with partners, acting as their main point of contact and advocate within the company.
- Facilitate ongoing partner engagement through regular check-ins, business reviews, and performance tracking, identifying areas for mutual growth.
Sales Support & Deal Assistance:
- Work closely with internal sales teams to co-create compelling, partner-led sales proposals and provide ongoing deal assistance, helping to accelerate the sales process.
- Serve as a strategic advisor during joint sales engagements, offering market insights, product expertise, and partner-specific resources to support deal success.
- Act as a liaison between partners and sales to ensure smooth handoffs, providing a seamless customer experience.
Collaboration & Cross-Functional Work:
- Partner with marketing and product teams to co-create campaigns, co-branded collateral, and innovative go-to-market strategies that align with both our goals and those of our partners.
- Ensure feedback from partners is communicated to internal teams, helping to drive product innovation and strengthen the overall partnership.
We are looking for people who have:
- 3+ years of experience in partner management, business development, or a related role in a SaaS or technology company.
- Proven track record of building successful partnerships and generating partner-sourced pipeline.
- Strong sales acumen, with demonstrated experience supporting joint sales efforts and closing partner-led deals.
- Exceptional relationship-building and communication skills, with the ability to work cross-functionally.
- Highly organized, self-motivated, and capable of managing multiple projects and priorities simultaneously.
- Team player who thrives in a company-wide cross-functional role
Bonus Points:
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- Prior experience within the customer engagement, CRM, or marketing automation sectors, with a deep understanding of the ecosystem and competitive landscape.
- An established network of agency and technology partners, enabling faster relationship-building and access to key decision-makers within the partner ecosystem.
Perks & Benefits:
- Paid parental leave
- Competitive salaries, meaningful equity, & 401(k) plan
- Medical, dental, vision, & life insurance
- Balance Days (additional paid holidays)
- Fertility & Adoption Assistance
- Paid Sabbatical
- Flexible PTO
- Monthly Employee Wellness allowance
- Monthly Professional Development allowance
- Pre-tax commuter benefits
- Complete laptop workstation
The US base salary range for this position at the start of employment is $85,000 - $133,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.
Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.
Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.
What We Do
Iterable is the top rated AI-powered customer communication platform that helps organizations like Redfin, Priceline, Calm, and Box to activate customers with joyful interactions at scale. With Iterable, organizations drive high growth with individualized, harmonized and dynamic communications that engage customers throughout the entire lifecycle at the right time.
Why Work With Us
We are proven at scale with a culture of Customer Joy. Everything we do is based on our values of growth mindset, humility, trust and balance.
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