Company Description
Invisible Technologies offers unusual services (a combination of outsourcing and automation) to fast-scaling, innovative companies. Each company understands and uses our services in a variety of ways. It’s critical we can communicate to segments of users with visually appealing, and highly communicative assets. You’re helping us explain the benefits of our product in a way that words alone never could.
Job Description
Please apply in the following link: https://jobs.lever.co/invisible/a934a35d-0b29-4201-a9a6-82ffe5b62a13
Invisible Technologies helps fast-growing companies scale efficiently, so they can improve margins and capture market share at the same time. We partner with our clients to run their business operations using our modern outsourcing platform to deliver efficiency, quality, and flexibility at scale.
Website: http://www.inv.tech/
Overview / Sales Deck: https://invtech.docsend.com/view/a8tthk8bwi9dbhk6
Recorded Demo: https://www.youtube.com/playlist?list=PL4135pGQh8yvHRwKatYrMDuKL7ODHBXHI
We believe that…
Mission. Invisible is a world-changing company and the Operations Team is responsible for creating the systems that will launch Invisible into the stratosphere.
Ownership. Every partner on the team is the “CEO” of their area - each of us are empowered to jump in and solve the problems in front of us.
Communication. Consistent feedback is key - we are addicted to learning and getting better.
Transparency. What one of us knows, all of us should know.
Self-Improvement. Every new mistake is a learning opportunity.
Meritocracy. The value someone produces should be reflected back in the position of responsibility and compensation that they receive.
The Role
The goal of an Operations Analyst (OA) is to unlock efficiencies and quality improvements in our operations through analysis, process design, and project management. OAs are paired with Operations Directors and serve as an extra pair of eyes, ears, hands, and brain — a catalyst for the Director to achieve their department’s overall objectives. Daily responsibilities for an OA vary, but often times include efficiency & quality analyses on process work, financial analyses on different areas of our operations, project management of certain client work, and process design improvement work on important client or internal processes.
The life of an OA is a difficult one, one where a persevering work ethic needs to be paired with an active, creative mind. That said, the OA role is a center for immense learning. Pairing directly with a senior partner and interacting regularly with various facets of the company (from individual agent operators to product managers), OAs will receive a frequent and diverse range of experiences, coaching, and opportunities. Our best OAs go on to become Operations Managers or move on to related roles in other teams at the company.
Who We Want
Operations Analysts (OAs) are very flexible, hybrid partners that have a high growth trajectory and can thrive (with proper coaching) in multiple dimensions. This flexibility is key to continuing our high growth trajectory: we grew over 3x for two consecutive years in a row (2020 & 2021) and plan to do so again in 2022. We are looking for OAs who can harness both the humble trait of being coachable and the ambitious trait of constantly desiring learning. The spirit animal of a junior OA is a sponge. And, over time, they will evolve with more learning, experience, and responsibility.
There are 3 key areas we will focus on growing the skillset of an OA to prepare them for a promotion to Operation Manager: Operations Management, Client Management, & Product Ownership. See job description for Operations Manager for more context on these skills.
Working Times: US (EST or PST) Hours
2022: $60,000 annual OTE (base + bonus) + equity!
Additional opportunities to earn more equity and increase your ownership percentage of the company, through promotions and through re-distribution of re-acquired shares via buybacks.
Healthcare Benefits (or Stipend Option)
Flexible Work Schedule / Unlimited Vacation Days
Work Remotely
Additional Information
https://jobs.lever.co/invisible/a934a35d-0b29-4201-a9a6-82ffe5b62a13
What We Do
Odds are you spend a large amount of your day doing one of the following:
- Managing repetitive tasks
- Recruiting / hiring for junior roles
- Coordinating freelancers
- Testing out tech products
- Managing outcomes on recurring processes
- Arm wrestling with procurement
Sounds to this copywriter like you need worksharing. What's that? It's outsourcing and automation, remixed into a service model that helps clients run business processes. You can:
- 'Clone yourself' (basically, run the recurring workflows that take time from your day)
- Empower team members (give your team capital efficient execution resources without increasing your risk or headcount)
- Scale business processes - if you're cranky with your outsourcing vendor or not sure where to start with automation, call us.
Here's why we're better:
- Run templated or custom processes
- Change processes any time
- Scale up those processes on demand
- Super easy to start - there's no tech to install; it's all in the cloud
- Low risk (thanks monthly subscription model!)
- Secure - all work is done on locked-down spaces and documented
What can you do? The long answer is: any process you can explain. People use us most to: transform data, generate leads, tag data, gather research, run existing workflows, test new workflows, and manage outreach.
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