As the only user-focused, mobile-first observability solution built on OpenTelemetry, Embrace delivers crucial insights across both DevOps and mobile teams to illuminate real customer impact – not just server impact – to deliver the best app experiences. Customers like The New York Times, Marriott, Masterclass, Home Depot, and Cameo love Embrace’s mobile observability platform because it makes extremely complicated and voluminous data actionable. Our cultural values highlight how we seek to improve as individuals, team members, and a company each and every day.
About the Role
If none of our listed careers are quite right for you, that’s okay! We’re a growing startup with new opportunities opening up every day. Let us know in your cover letter what you’re looking for, and we’ll reach out if there’s a fit!
Culture Values
- Perspective - seeking to understand others’ perspectives
- Investing - investing in discovering value, unprompted
- Honesty - delivering brutal honesty kindly
- Simplest - finding the simplest solutions by focusing on outcomes
- Ownership - empowering yourself and others through solutions, not answers
- Dark Humor - finding levity together, even when tackling hard problems
Gathering is integral to our culture for collaboration and connection. We want to ensure that all of our new hires have the ability to travel and meet other team members. We estimate the travel for any given role to be a couple of days every month or two.
About Embrace
Embrace provides the only user-focused mobile app observability solution based on OpenTelemetry. By delivering crucial mobile telemetry across DevOps and mobile engineering teams, Embrace illuminates real customer impact, not just server-side impact, to drive success in achieving SLOs. Embrace's Distribution for OpenTelemetry gives teams the transparency, portability, and extensibility they want in modern observability instrumentation, while Embrace's data backend and analysis platform is enterprise-supported for powerful mobile performance insights. By tying frontend mobile telemetry to backend performance data, Embrace helps companies modernize their observability practice and deliver the best user experiences possible.
What We Do
Embrace improves mobile apps by revealing hidden technical issues harming your user experience. Typically, we uncover 8X unreported bad user sessions for every monitored app crash. Stop wasting time on bug hunts and defensive code patches - by recording every user session, we enable mobile developers and QA/customer service reps to reproduce any issue to quickly identify the root & extent of a problem. No other service provides our level of monitoring (which includes Out-of-Memory (OOMs) and Application-not-Responding (ANRs)). Ask for a free trial today and see what you've been missing!
