Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
The Trust and Safety Experience team owns all customer facing components of the Trust & Safety Platform and supports the user interfaces for Affirm Products like Card, Savings, Prequal, Checkout, User Portal and Repayment flows across various geographies. This team is responsible for building the User Experiences for sign in / signup, authentication, fraud detection & mitigation flows and creating backend APIs to deliver the Identity and Fraud decisions for users who come through various platforms (Web, iOS, Android) and entry channels.
The Trust and Safety team is growing and we are looking for a seasoned Engineering Manager with a track record of leading high performing teams. You will lead a fast paced team to build optimizations through experimentation and improve the E2E conversion. Top candidates should have a long-term system health mindset, with the understanding that ensuring the proper function of these systems is your primary responsibility.
What You’ll Do
- Collaborate with Product Managers and Analytics teams to implement business critical features enabling new user experiences across the entire stack (mobile, web, backend).
- Create a long term technical roadmap that enables the team to keep up with our fast growing business
- Coach, develop, retain, and provide build individual growth plan for the team members
- Establish OKRs and critical metrics to set the engineering team’s direction and measure its success
- Mentor engineers on the team to help improve their designs, code quality, and testing.
- Own availability and performance of your team’s systems.
- Build a strong engineering culture around innovation, accountability, empathy, and execution
- Actively participate in making their team and workplace an inclusive environment for people from all backgrounds.
- Build relationships with people across engineering and other organizations for the design, implementation, roll-out and maintenance of projects.
- Participate in hiring engineers and growing talent
What We Look For
- This position requires either equivalent practical experience or a Bachelor’s degree in a related field.
- 3+ years managing high performing engineering teams
- 7+ years in software development roles with proficiency in backend programming languages like Python and front end frameworks like React or AngularJs
- Prior experience in architecting, building, launching and maintaining enterprise scale products.
- Experience with cloud service providers such as AWS
- Experience with data frameworks such as Spark, Kafka, Kubernetes and Airflow
- Prior experience growing and managing a high performing engineering team.
- Strong cross-team communication and collaboration skills.
- Prior experience in a fintech or in the financial industry in general a plus
- A humble team-player who places the needs of others first and participates in the development of peers on the team.
Base Pay Grade - P
Equity Grade - 13
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $225,000 - $275,000
USA base pay range (all other U.S. states) per year: $200,000 - $250,000
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read the Affirm Employment Privacy Policy for applicants within the United States, the EU Employee Notice Regarding Use of Personal Data (Poland) for applicants applying from Poland, the EU Employee Notice Regarding Use of Personal Data (Spain) for applicants applying from Spain, or the Affirm U.K. Limited Employee Notice Regarding Use of Personal Data for applicants applying from the United Kingdom, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
Top Skills
What the Team is Saying
What We Do
Since our founding over a decade ago, our mission has been to deliver honest financial products that improve lives. That mission hasn’t changed—and it never will. At Affirm, we believe money shouldn’t dictate your direction in life. That it should open up options instead of limiting them, and help you get where you’re going without getting in your way. That’s why we offer people the financial flexibility to choose what works for them—in finances and in life.
Why Work With Us
Who is an Affirmer?
/noun/
Someone who believes finance shouldn’t be complicated. We come from a diverse set of backgrounds and we’re driven by the desire to improve lives through honest financial products. We define success by challenging one another to bring our best ideas to every single project—and we have fun while doing it.
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Affirm Offices
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Employees work remotely.
Affirm is a remote-first company! Our employees can work anywhere in the U.S. but if an office is more your style, we have office locations in San Francisco, Chicago, New York City, and Pittsburgh.
