Manager, Communications and Social

The Role

We’re looking for a Manager, Communications and Social to lead a high-performing team responsible for seeding our company point-of-view and the efficacy of our products as solutions to market at large. In this role, you will ensure that we’re present in critical conversations relevant to EdTech today and that we present our brands and products as best-in-class. This position leads the Communications and Social team and is responsible for developing and executing a comprehensive communication strategy across earned media and owned social channels. The ideal candidate has 8+ years of experience in corporate communications and organic social media and is an enthusiastic storyteller with a strong ability to translate complex ideas into storylines that can be understood across a broad audience.

What You'll Do

• Develop and implement a comprehensive communications strategy across earned and owned social channels aligned with our overall business objectives.
• Lead a high-performing team of experienced professionals responsible for corporate communications and social media. Provide mentorship, guidance, and support to foster a positive and productive work environment. Manage partner agencies and/or contractors hired to support on a project basis.
• Foster relationships with media outlets and industry influencers to secure positive coverage and thought leadership opportunities.
• Develop and execute effective social media campaigns to engage with our target audience and drive online community growth.
• Track key performance indicators (KPIs) to assess the effectiveness of communications efforts. Use data-driven insights to optimize strategies and improve results.
• Develop and implement crisis communication plans to address potential challenges and protect GoGuardian's reputation.
• Collaborate with cross-functional teams, including marketing, sales, and product teams to ensure alignment and support for communications initiatives.
• Oversee the creation and distribution of high-quality content, including press releases and social media content.

Who You Are

• Bachelor's degree in Communications, Public Relations, Marketing, or a related field.
• 8+ years of experience leading corporate communications or public relations and social media with a focus on the technology or education industry.
• The ability to develop and implement comprehensive communication strategies aligned with organizational goals.   
• Proven experience managing and leading teams, delegating tasks, and providing mentorship.
• Strong understanding of media relations, social media platforms and tools, including Sprout social,, and content creation.
• Strong relationships with media outlets and experience securing positive coverage with tier 1 outlets and trade publications.   
• Excellent written and verbal communication skills, including public speaking and presentation abilities.
• Self-starter with an ability to manage multiple projects simultaneously, combining bias toward action with innovative thinking
• Strategic problem solver who can identify and set short and long term strategic priorities and effectively handle and resolve communication crises.
• A drive to constantly optimize and improve with an "owner-operator” working style
• Eager to take initiative in a fast-paced, ever-changing, dynamic environment.
• Fueled by the opportunity to truly impact the education landscape.
• Something else? Tell us! We want to learn more about you…