Lead Documentation Writer

Opportunity

Airbyte’s open source data movement solution is quickly becoming a best practice for data engineers. To keep up with this demand, we are looking to improve our documentation to make our users even more successful. To meet the opportunity, it’s critical that our documentation is accessible, makes the product easier to use, and reflects the deep understanding of data connectors that Airbyte contains.

As a Technical Documentation Writer, you’ll be responsible for the complete ownership, development, and maintenance of all documentation related to Airbyte. You’ll drive the structure and content of our documentation, ensuring it aligns with the needs of our users across OSS and Cloud, you’ll develop writing guidelines and support teams with technical writing while bringing insights from the documentation to improve our product's user experience. With exclusive ownership of our documentation, self-motivation is paramount, as the success of our documentation will hinge on your dedication and initiative.

What You'll Do

• Complete ownership of our documentation: Own, manage, and update all documentation on docs.airbyte.com and partner platforms, ensuring accuracy, clarity, and up-to-date information
• Technical Writing Thought Leadership and Guidelines: Drive the overall structure of Airbyte’s documentation.  Develop clear and effective writing guidelines tailored for Airbyte and advocate these guidelines across the company and with our OSS community to ensure uniformity in our communications.
• Technical Writing Execution: Provide technical writing expertise to our internal teams to ensure that our communications are clear, concise, and effective. Build best-in-class connector setup guides to ensure a seamless product experience.
• Tooling and System Enhancement: Work closely with the engineering team to improve the documentation system, incorporating automation to streamline and enhance the documentation process.
• Tracking the Success of our docs: Responsible for monitoring and assessing the effectiveness and impact of our documentation to track its success and continuously improve user experience and build a feedback loop to internal stakeholders to ensure continuous improvement. 

What You'll Need

• 4+ years experience with Technical Writing
• Experience leading docs or managing a docs team
• Independently motivated. Be a proactive investigator and improver
• Ability to understand complex technical concepts and translate concepts across diverse audiences
• Balance execution against building leverage and scale
• Collaborative team player with excellent communication skills

Location

• San Francisco Bay Area.  Hybrid, twice per week in office.

Salary for this job- $89,000- $150,000 +  a generous equity package, and benefits listed above for US Market. For countries outside of the US we offer benefits and localized salaries based on your region or area.

Airbyte is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, age, physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, veteran or military status, or any other legally recognized protected basis under federal, state or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Airbyte is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.