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Campus

IT Specialist

Job Posted 6 Days Ago Posted 6 Days Ago
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Hybrid
Sacramento, CA
Mid level
Hybrid
Sacramento, CA
Mid level
As an IT Specialist, you will provide IT support to employees, manage systems, troubleshoot Mac devices, and ensure IT security.
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About Campus

Campus is on a mission to accelerate the talent of tomorrow and reimagine what college can (and should) be. The problem is clear: college costs have skyrocketed, but outcomes haven’t. Traditional college hasn’t kept up with the aspirations of today’s students—and they can’t afford to wait.

At Campus, we’ve built a two-year, accredited college where students learn from top professors at universities like Princeton, Stanford, and Howard, in live, online classes. Our students graduate with in-demand business and AI skills—ready to launch their careers or transfer to top four-year universities. Our unique approach is grounded in a pioneering technology platform and a heavily-researched student success model that offers students dedicated advisors and on-demand tutoring and coaching. We were also named one of Fast Company's Most Innovative Companies of 2024. 

We’re backed by an exceptional investor team that believes deeply in our vision for the future of education, including General Catalyst, Founders Fund, Bloomberg Beta, 8VC, Rethink Education, Sam Altman, Jason Citron, Shaquille O’Neal, and others. 

The world has changed. Higher ed needs to catch up, and we’re leading the way - come join us!

About the Team
As the IT Specialist, you will play a crucial role in representing Campus's brand and mission to the online community. As part of our IT team, you’ll work closely with students, faculty, and staff to ensure seamless IT operations and a positive user experience. Whether it’s troubleshooting, implementing new tools, or enhancing system security, the IT team plays a vital role in making technology accessible and reliable for everyone at Campus.

You’re excited about this opportunity because you will…

  • Provide both on-site and remote IT support to internal employees, ensuring quick resolutions to technical issues.
  • Co-administer systems such as Google Workspace, Okta, and Jamf with a focus on office-specific needs.
  • Troubleshoot and manage repairs for an all-Mac fleet, ensuring minimal disruption to operations.
  • Deliver IT training to staff, empowering them to make the most of available tools and technologies.
  • Co-lead the setup and configuration of equipment and technology for new office locations.
  • Offer ongoing support to on-site and regional teams, fostering a smooth and productive work environment.
  • Ensure the security, maintenance, and efficient operation of all IT assets.

We’re excited about you because you…

  • Have 4+ years of experience with Google Workspace, Jamf, Okta, and Mac troubleshooting/servicing.
  • Possess strong communication and interpersonal skills, allowing you to build positive relationships with students, faculty, and staff.
  • Are proactive, detail-oriented, and capable of juggling multiple responsibilities effectively.
  • Have a passion for learning and applying new technologies to improve IT systems and processes.

Required:

  • 4+ years of relevant IT experience
  • Hands-on experience with Google Workspace, Jamf, Okta, and Mac fleet management
  • Basic understanding of networking and best security practices

Nice to Have:

  • Experience with IT security protocols and best practices
  • Apple Device Support or Deployment and Management certifications a plus
  • Start up experience

What you’ll get: 

  • A compensation package that includes a base salary ($53,000 - $60,000) + equity grant 
    • Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location.
  • Medical Insurance + free Dental and Vision Insurance
  • 401(k) match
  • Fertility benefits via Carrot
  • Take what you need PTO + paid holidays
  • Social events - happy hours, birthday celebrations, holiday parties, & more!
  • Opportunity to make an impact – you’ll be an integral player in bringing our vision to life

Top Skills

Google Workspace
JAMF
Mac Troubleshooting
Okta

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