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Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.
Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.
With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!
Position Overview:
Iterable is seeking an Executive Assistant Contractor to support the CEO, COO, and SVP of Engineering. This is a 5-month contract role covering a leave of absence and requires occasional in-office presence in San Francisco (approximately twice per month).
At Iterable, our mission across our Executive Assistants is to amplify the impact of executives and their teams. We are looking for an innovative, trustworthy, and reliable individual with a passion for supporting teams. Our Executive Assistants are strategic partners—handling everything from calendaring and travel bookings to reporting processes and team support. We seek a natural leader who thrives in solving problems, taking on new tasks and projects, staying unflappable under pressure, and executing at a high level with integrity in this energetic and human-centric environment.
Responsibilities:
- Provide a wide range of strategic and administrative support for the CEO, COO, and SVP of Engineering.
- Proactively manage executives’ calendars, travel bookings, expenses, and other administrative tasks.
- Ensure executive preparation and effectiveness by attending meetings as needed, taking notes, and being an active participant in team discussions.
- Support the executive team by coordinating complex team rhythms, requiring collaboration with executives, partners, and other members of the Executive Assistant team.
- Optimize work processes to maximize executive time, including weekly and quarterly reporting, goal tracking, and team meetings.
- Take ownership of projects by prioritizing tasks, identifying gaps, and preparing materials for team meetings, such as all-hands presentations and events.
- Collaborate with the Executive Assistant team to provide interim support, mentorship, and guidance to enhance team effectiveness.
- Be the culture carrier of the supported teams, managing and planning team events, on-sites, and swag.
- Schedule high volumes of meetings with internal teams and external partners, including investors, board members, and customer prospects across time zones.
- Respond to and take action on a high volume of messages across Slack and email with urgency and professionalism.
- Manage small projects as needed.
Qualifications:
- 10+ years of experience as an Executive Assistant, Administrative Business Partner, or similar role, ideally in both small and large-scale technology companies.
- Experience supporting multiple C-Level executives in customer-facing roles.
- Proven ability to liaise with high-caliber external customers and partners.
- Strong organizational skills and the ability to manage high volumes of internal and external communication.
- Exceptional discretion, professionalism, and judgment in handling confidential matters.
- Proficiency in structuring executives’ time for maximum efficiency and balance.
- Ability to work autonomously, prioritize competing demands, and exercise strong decision-making skills.
- Strong team mentality, with the ability to work closely with teammates and internal stakeholders.
- Proficiency with G-Suite, Zoom, and Expensify.
- Experience in a fast-paced SaaS startup environment is a plus.
- You live by our values: Trust, Humility, Growth Mindset, and Balance.
Compensation:
The annual US base salary range for this position at the start of employment is $134,500 - $156,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.
Please note: This is a 5-month fixed-term contract. Employment can be structured as a 1099 independent contractor or a W2 employee through a third-party payroll provider.
Recruitment Disclaimer:
Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:
- Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.
- Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).
- Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.
You may see all job vacancies on our official Iterable channels:
- Official Iterable website, Careers page: https://iterable.com/careers/
- Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/
Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.
Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.
Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.
Top Skills
What We Do
Iterable is the top rated AI-powered customer communication platform that helps organizations like Redfin, Priceline, Calm, and Box to activate customers with joyful interactions at scale. With Iterable, organizations drive high growth with individualized, harmonized and dynamic communications that engage customers throughout the entire lifecycle at the right time.
Why Work With Us
We are proven at scale with a culture of Customer Joy. Everything we do is based on our values of growth mindset, humility, trust and balance.
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