Documentation Writer

Posted 20 Days Ago
San Francisco, CA
89K-150K Annually
3-5 Years Experience
Big Data • Cloud • Software • Database
Airbyte wants to give your infrastructure superpowers to collect and move data seamlessly, whatever the tools you use.
The Role
The Technical Documentation Writer will be responsible for owning and maintaining all documentation related to Airbyte. They will drive the structure and content of the documentation to ensure it meets the needs of users. The role requires 4+ years of experience in technical writing and communication.
Summary Generated by Built In

 

Airbyte is the open-source standard for EL(T). We enable data teams to replicate data from applications, APIs, and databases to data warehouses, lakes, and other destinations. We believe only an open-source approach can solve the problem of data integration, as it enables us to cover the long tail of integrations while enabling teams to adapt pre-built connectors to their needs.

 

So far, we've built over 350 connectors and have had 35,000+ companies replicating data with us. We've raised $181M from some of the world's top investors (Benchmark, Accel, Altimeter, Coatue, Y Combinator, etc.) and believe in product-led growth, where we build something awesome and let our product bring the users, rather than an outbound sales engine with cold calls.

 

Airbyte is remote friendly, with most of the team still based in Silicon Valley. We’re fully transparent as a company. Our , , ,  and  are open to all.

 

If you find this role exciting, we encourage you to apply even if you think you don’t meet all requirements.

 

Airbyte’s open source data movement solution is quickly becoming a best practice for data engineers. To keep up with this demand, we are looking to improve our documentation to make our users even more successful. To meet the opportunity, it’s critical that our documentation is accessible, makes the product easier to use, and reflects the deep understanding of data connectors that Airbyte contains.

As a Technical Documentation Writer, you’ll be responsible for the complete ownership, development, and maintenance of all documentation related to Airbyte. You’ll drive the structure and content of our documentation, ensuring it aligns with the needs of our users across OSS and Cloud, you’ll develop writing guidelines and support teams with technical writing while bringing insights from the documentation to improve our product's user experience. With exclusive ownership of our documentation, self-motivation is paramount, as the success of our documentation will hinge on your dedication and initiative.


  • Own, manage, and update all documentation on docs.airbyte.com and partner platforms, ensuring accuracy, clarity, and up-to-date information
  • Drive the overall structure of Airbyte’s documentation.  Develop clear and effective writing guidelines tailored for Airbyte and advocate these guidelines across the company and with our OSS community to ensure uniformity in our communications.
  • Provide technical writing expertise to our internal teams to ensure that our communications are clear, concise, and effective. Build best-in-class connector setup guides to ensure a seamless product experience.
  • : Work closely with the engineering team to improve the documentation system, incorporating automation to streamline and enhance the documentation process.
  • Responsible for monitoring and assessing the effectiveness and impact of our documentation to track its success and continuously improve user experience and build a feedback loop to internal stakeholders to ensure continuous improvement. 


  • 4+ years experience with Technical Writing, Communication, or a related field.
  • Independently motivated. Be a proactive investigator and improver
  • Ability to understand complex technical concepts and translate concepts across diverse audiences
  • Balance execution against building leverage and scale
  • Collaborative team player with excellent communication skills

  • San Francisco Bay Area.  Hybrid, twice per week in office.

  • - we need you at your best at all times. Our expected minimum time off of 25 PTO days per year lets you schedule your work around your life.
  • - most of our team enjoys the WFH life but if you prefer to work from a co-working space, we will cover the full monthly cost.
  •  - we offer 16 weeks of paid parental leave for all new parents so you have time to adjust to the new life (and work) schedule introduced by your new bundle of joy.
  • - we are a distributed team, however, we recognize the value of in-person time. We sponsor annual company-wide retreats, team offsites, and Travel With Purpose in between to allow you to collaborate with your team in person on a regular basis.
  •  - we will pay for books you purchase for your professional and career development. 
  • - we sponsor you for the conferences and training programs you feel would add to your development in the company. 
  • , including:
    • Blue Shield or Kaiser Medical Insurance 
      • Airbyte covers 100% for both employees and dependents
    • Dental (including child & adult ortho) & Vision Insurance
      • Airbyte covers 100% for both employees and dependents
    • Life and AD&D Insurance
      • Airbyte covers 100% for employees
    • Short-term Disability Insurance 
      • Airbyte covers 100% for employees
    • Long-term Disability Insurance
      • Airbyte covers 100% for employees
  • for those outside the US whose countries do not provide it for free.
  • for US-based employees.
  •  We currently sponsor H1B Transfers, TN Visas, and Green Cards. All other Visa requests will be discussed on a case by case basis to determine if we can sponsor.

Salary for this job-+  a generous equity package, and benefits listed above for US Market.

 

Airbyte is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, age, physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, veteran or military status, or any other legally recognized protected basis under federal, state or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Airbyte is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.

 

The Company
San Francisco, CA
92 Employees
Hybrid Workplace
Year Founded: 2020

What We Do

We want to become the data integration (ELT, reverse-ETL, event streaming, etc.) standard that most companies use in the future. This implies that our open-source technology will support both ingestion to warehouses from any tool, database or SaaS, and distribution of data to any SaaS tools.

On top of that, we will build data quality monitoring, privacy compliance (GDPR, CCPA, HIPAA, etc.), and enterprise features (role access/management, SSO, etc.).

You should be able to build your own ELT platform internally, while having complete control over your data and costs (not indexed on MTUs). If any integration that you need is missing, we will make it super easy for you to build it and to use our orchestration and scheduling features for it.

We will stay at parity with the incumbent’s features (Fivetran, StitchData) at first (see our [high-level roadmap](https://go.airbyte.com/roadmap)), as our differentiation is on:

- open source, enabling you to add your own integration very easily and customize any pre-built one;
- data privacy and control; and
- volume-based pricing

Why Work With Us

Airbyte is Hybrid and based in Silicon Valley. We’re fully transparent as a company. Our company handbook, culture & values, strategy and roadmap are open to all. https://handbook.airbyte.com/

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