Director, Account Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Account Management

Mastercard Americas Fintech and Digital Partners Team
The US Fintech & Digital Merchants team is responsible for developing and growing partnerships with partners across the fintech & digital merchant ecosystems. We work with the biggest names in tech, ecommerce and financial services to leverage Mastercard’s technological capabilities to solve real world problems for our partners and their customers, create new product propositions, and ensure seamless, secure and inclusive payments. We execute partnerships and minority investments that advance commercial or strategic objectives, identify product development opportunities, and distribute our services.

Role: Director, Americas Fintech and Digital Partners Team
In this high-profile, customer facing position, you will:
Own relationships with Mastercard’s most strategic end-user fintech partnerships that serve consumers and small businesses.
Help execute Mastercard’s go-to-market strategy across a holistic suite of products and services (Digital, Data and Services, Loyalty, Fraud, and Open Banking).
Co-innovate with partners to build new product propositions through close collaboration with Mastercard product development and innovation teams.
Drive Mastercard revenue growth and be comfortable developing business cases including ROI analyses as well as supporting responses to RFPs.
Lead negotiations with partners and with internal stakeholders and develop terms sheets and contracts.
Build and cultivate partnerships that advance Mastercard’s Environmental, Sustainability, and Inclusive Growth agenda.

Responsibilities
Use analytical problem solving and data tools to advise customers regarding program development, optimization & growth, as well as market strategies.
Lead project execution across multiple business functions including account management, and business development, marketing/communications and product management.
Lead business conversations with key decision makers internally and externally.
Contribute to the delivery of integrated solutions that address customer needs.
Drive and support both account management and business development efforts, internal partners and key stakeholders.
Create and review sales presentations, proposals and internal business case development.
Work closely and develop relationships with internal stakeholders across the business unit.

All About You / Job Requirements
Bachelor's degree required.
Strong written and verbal communication skills; able to balance command of the details with ability to deliver clear, concise summary
A passion and comfort in meeting new people and building meaningful relationships with senior-level and C-suite executives.
Passion for B2B sales and working in a sales environment to drive results.
Possess a blend of analytical capability, strategic thinking, and emotional intelligence and able to dive deep on all areas of the business to deliver creative solutions to unstructured problems.
Comfortable aptitude for onboarding complex business and technical knowledge to a level sufficient to engage in meaningful partner discussions and identify and drive solutions.
Enjoy collaborating within a team while working independently towards a goal.
Strong analytical skills: aptitude for working with financial information and operational data; experience with developing business cases & strategic analysis
Self-motivated with a proven track record of delivering multiple projects within a team environment. Ability to collaborate and build relationships with account team and across multiples functions; role has high exposure to a wide range of senior partners.
Some professional experience in financial services, cards, payments or another related field preferred.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

Purchase, New York: $164,000 - $263,000 USD

New York City, New York: $172,000 - $275,000 USD

San Francisco, California: $172,000 - $275,000 USD