Core Account Manager, Mid-Market

Posted 5 Days Ago
Be an Early Applicant
Remote
100K-130K Annually
Mid level
Productivity • Software
monday.com makes work click
The Role
The Account Manager will manage a portfolio of paying accounts at monday.com, responsible for generating revenue through upsells and cross-sells while providing superior service. The role involves consulting with customers on their internal processes and overseeing onboarding in collaboration with Customer Success Managers.
Summary Generated by Built In

We're looking for an Account Manager to join our expanding team here in NYC! There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to walk our clients to success using our platform.


About The Role:

  • The Account Manager will be responsible for generating revenue from paying customers to achieve sales quotas. 
  • Possess a comprehensive understanding of monday.com’s value propositions and connect that knowledge directly to key stakeholders. 
  • Proactively own and manage a portfolio of paying accounts and be their main point of contact at monday.com.
  • Build and identify opportunity signals and drive additional revenue streams (up-sell, cross-sell, etc.).
  • Consult with customers on their internal processes and challenge leaders to drive change across their organization. 
  • Partake in the kick off call and oversee the initial implementation and onboarding process in collaboration with the Customer Success Manager.

Requirements

  • 3+ years of B2B SaaS sales account management experience with a focus on upsells, cross-sells, and expansion opportunities
  • Own the full sales cycle from identifying expansion opportunities to building the relationships with key stakeholders to negotiation and contracting
  • Strong customer-facing and presentation skills with ability to establish credibility with executives
  • Superb written and verbal communication skills
  • Positive attitude, empathy, and high energy!
  • BA/BS degree or equivalent, relevant work experience

Please note that this is a hybrid position of 3 days/week in our NYC office

Visa sponsorship for this role is currently not available.

monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

For New York City-based hires only: Compensation Range: $100,000-$130,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes the opportunity to receive and/or earn a discretionary bonus and/or equity-based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.

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What the Team is Saying

Matthew Burns
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Dipro
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The Company
San Francisco, CA
980 Employees
Hybrid Workplace
Year Founded: 2012

What We Do

monday.com is a work operating system that transforms the way teams work together. We’ve created a solution that connects people to workplace processes promoting a culture of transparency & empowerment. We're obsessed with building an excellent product. Our goal is to create a work operating system that people will love to use—one that’s fast, beautiful & responsive.

Why Work With Us

At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!

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monday.com Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
San Francisco, CA

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