Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $31 billion in affordable and responsible credit to our 5M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.
We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.
Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.
We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1600 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.
About the Role:
As Contracts Administrator, you are a key member of Upgrade’s commercial team in San Francisco. We are looking for someone with a passion for learning and the ability to build strong cross-functional working relationships. In this role, you will help drive commercial contract review and work closely with internal and external stakeholders to identify risk and realize outcomes. This is a hybrid position is based in our San Francisco office on Tuesdays and Thursdays.
What You’ll Do:
- Assist with managing the end-to-end contract review process, including managing forms, archiving signed contracts, managing renewals and terminations, and providing day-to-day operational and administrative support
- Act as primary steward of our Contract Lifecycle Management (CLM) system in Ironclad
- Serve as front line legal support for questions relating to contracting processes, our CLM system and other contract related matters, escalating to other legal team members as necessary
- Ensure adherence to company policies, procedures, and legal requirements
- Build trust and manage conflicting demands from multiple internal clients
What We Look For:
- Bachelor's degree in economics, law, business, or a related field
- 2+ years of experience as a Contracts Administrator, ideally in the fintech industry
- Familiarity with legal principles and contract law
- Proven track record of communicating complex issues effectively and collaborating with internal and external stakeholders
- Exceptional project management and time management acumen
- Excellent analytical and problem-solving skills with meticulous attention to detail
- A true team player with a "no task is too big or too small" mindset, willing to contribute and collaborate at all levels to achieve team goals, take ownership of tasks, and meet deadlines
- Experience with conditional logic or coding or demonstrated expertise with Ironclad, including ability to build playbooks, automate repositories and develop policies is a plus
What We Offer You:
- Competitive salary and stock option plan
- 100% paid coverage of medical, dental and vision insurance
- Flexible PTO
- Opportunities for professional growth and development
- Paid parental leave
- Health & wellness initiatives
The compensation range of this position in San Francisco, CA is USD $80,000 - $100,000 annually plus equity and benefits. Within this range, an individual's base pay will be dependent on a variety of factors, including without limitation, job-related knowledge, skills, education, and experience.
#BI-Hybrid #LI-Hybrid
For California residents: Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
What the Team is Saying
What We Do
At Upgrade, we like to tackle big problems and create innovative products that make a meaningful difference in people's lives. We don't have all the answers but we always help each other, look for ways to improve, move fast, and act as owners to make credit more affordable for millions of families across America.
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Upgrade, Inc. Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
