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As a Customer Success Leader at Workstream, you will lead the Customer Success team, focusing on enhancing customer relationships, driving performance metrics, and ensuring effective delivery of value across the product suite. You will manage OKRs, provide guidance on customer journeys, and collaborate with Sales, Marketing, and Engineering teams to boost customer retention and revenue growth.
As an SMB Account Executive, you will prospect new franchisee clients, conduct sales presentations, manage the sales pipeline in Salesforce, negotiate contracts, and drive franchisee deals to completion while collaborating with various teams and providing regular updates to management.
The Sr. Field Sales Account Executive will lead sales efforts by mentoring field representatives, developing territory strategies, managing accounts, and closing deals with small and medium-sized businesses. Responsibilities include pipeline management, performance tracking, collaborating with other teams, and building a high-performing sales culture.
The Finance Lead will oversee financial planning and reporting, manage the operating model and expenses, perform variance analysis, support month-end close, and collaborate with business partners to enhance financial processes. The role also includes facilitating vendor negotiations and maintaining communication with stakeholders while staying updated on FP&A best practices.