As a Senior Customer Success Manager at WalkMe, you will manage a portfolio of Fortune 1000 clients, ensuring they maximize the value of the Digital Adoption Platform. You'll engage clients in strategic discussions, prepare Executive Business Reviews, and work closely with the Account team to foster customer relationships and drive renewals. Your goal is to enhance customer satisfaction and retention while promoting product adoption and delivering measurable value.

The Senior Customer Success Manager will engage with customers to ensure successful adoption and realization of value from WalkMe's Digital Adoption Platform (DAP). Responsibilities include managing customer interactions, advising on software solutions, monitoring customer health, and optimizing engagement through playbooks and automated communications.

As a Renewals Manager at WalkMe, you will manage the renewal process for enterprise clients, focusing on customer retention, upselling, and cross-selling opportunities. Your role involves collaborating with internal teams, negotiating contract terms, and providing reports on renewal statuses to senior management. Strong communication and project management skills are essential to ensure timely completions of renewals and to maintain excellent client relationships.

As a Technical Support Engineer, you will assist WalkMe's customers from onboarding to project success, ensuring customer satisfaction and adherence to SLAs. You will provide effective solutions, engage with customers to understand their needs, and contribute to the knowledge base to improve the customer experience.

The Sr. Manager, Talent Management will design and implement training programs to address organizational skill needs, enhance performance management systems, and develop high-potential employees. The role involves collaborating with business leaders and various teams to drive employee engagement and retention strategies, as well as evaluating training effectiveness.

As a Named Account Executive at WalkMe, you'll manage complex sales cycles, leveraging a value-selling approach to cultivate new logos and strategic accounts. You will engage with senior executives, forecast revenue, and close new opportunities while collaborating with various teams.

As an Account Executive for the SLED team at WalkMe, you will identify and close new sales opportunities, manage the full sales process, and collaborate with various teams to present solutions and negotiate contracts. The role includes uncovering customer needs and understanding public sector procurement and sales cycles.