SurveySparrow
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SurveySparrow is an experience management platform that allows you to collect, analyze, and act on customer feedback in real-time. So whether you’re looking to improve customer satisfaction, increase loyalty, or drive revenue growth, SurveySparrow has everything you need to create a world-class customer experience.
Our key features include:
Super easy-to-use platform. Chat-like Surveys enabling highly engaging conversational surveys. Classic Surveys asking one question at a time. Offline surveys that let you collect feedback even from the remotest of places, internet-free. NPS surveys to measure customer sentiments and workflow with a single question. Wide range of question templates to choose from. Click-free dashboard and highly advanced report filters for generating insightful reports. Efficient user management to optimize your workflow. Optional open-ended follow-up question for NPS surveys to close the feedback loop. Survey Automation with recurring mode to gauge customer or employee pulse at regular intervals. Survey Sharing across multiple channels to quickly get responses. 1500+ integrations to avoid the hassle of using multiple tools. Custom CSS to add your own personal touch to every survey. White labeling to customize every element of your survey. Sub accounts to manage surveys independently under just one parent account. Single Sign On (SSO) which enables users to log in to SurveySparrow products and Community with just one set of login credentials
Our key features include:
SurveySparrow Offices
OnSite Workspace
Employees work from physical offices.
Typical time on-site:
None
Palo Alto, California, USA