Jobs at ServiceNow

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19 Hours Ago
Santa Clara, CA, USA
Hybrid
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Senior Process Engineer will lead Operational Process Improvement initiatives, focusing on enhancing productivity and efficiency within the Global Cloud Operations team. This role requires engagement in cross-functional projects, process design, and data analysis to identify and eliminate productivity waste, ensure alignment with program goals, and track process improvement efforts through to fruition.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
Lead the product strategy and execution for user profiling and personalization, creating a vision and roadmap that aligns with business goals. Define product requirements, engage stakeholders to enhance digital experiences, make data-driven decisions, and promote feature adoption to improve user engagement.
19 Hours Ago
Santa Clara, CA, USA
Hybrid
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Senior Principal Outbound Product Manager is responsible for creating high-quality enablement content that showcases product innovations, particularly in workflows and orchestration for service teams. The role involves understanding customer use cases, influencing the product roadmap, and collaborating with various teams for successful execution of product strategies and go-to-market plans.
19 Hours Ago
Santa Clara, CA, USA
Hybrid
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Executive Assistant will manage complex schedules, coordinate logistics for domestic and international travel, handle expense reports, serve as a communication bridge, and proactively anticipate executive needs. This role requires tactical and strategic task management to support senior leadership effectively.
2 Days Ago
Santa Clara, CA, USA
Hybrid
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
As a Software Quality Engineer, you will maintain automation test frameworks, design testing strategies in collaboration with developers, create and automate comprehensive test plans, and assist engineering organizations in troubleshooting issues with applications and dev/test environments.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Customer and Industry Workflow Strategic Operation Manager will collaborate with BU leadership to drive operational and strategic initiatives, improving efficiency and supporting growth through data analysis and strategic planning.
3 Days Ago
Santa Clara, CA, USA
Hybrid
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Systems Engineer will design, manage, and automate scalable server infrastructure tools, focusing on OS build and deployment automation. Responsibilities include developing and fine-tuning Red Hat Linux systems, implementing automation solutions using tools like Puppet and Ansible, and collaborating with cross-functional teams to deliver comprehensive solutions.
3 Days Ago
San Francisco, CA, USA
Hybrid
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Advisory Solution Consultant will support Customer Workflows product sales by leading workshops, delivering product demonstrations, and addressing technical inquiries. The role also involves reporting customer feedback and collaborating with sales and product management teams to drive revenue growth.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
As an Associate Machine Learning DevOps Engineer Intern, you will design Helm charts for global AI solution deployments, develop operational tooling for AI workloads, and implement web interfaces using JavaScript frameworks. Your focus will be on enhancing machine learning capabilities and ensuring the quality of deployed solutions through testing and debugging code.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
As the Senior Director of Experience Team Strategic Operations, you will lead a team focusing on the Product Experience, collaborating with the Chief Experience Officer and other executives to drive strategic initiatives. You will own operational processes, guide investments based on business outcomes, and ensure the effectiveness of leadership teams across the organization.
4 Days Ago
Santa Clara, CA, USA
Hybrid
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
Lead ServiceNow's business unit with Google Cloud Platform, driving revenue through strategic opportunities, managing a team of sellers, and enhancing customer engagement. Build relationships with senior stakeholders and contribute to cross-functional growth initiatives.
4 Days Ago
Santa Clara, CA, USA
Hybrid
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
As a Senior Machine Learning Quality Engineer at ServiceNow, you will design and review test automation frameworks for machine learning models, work with ML engineers to address functional requirements, establish metrics for test effectiveness, and create comprehensive test plans. Collaboration with both technical and non-technical team members is essential to ensure quality in AI and ML applications.
4 Days Ago
Santa Clara, CA, USA
Hybrid
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
As a Senior Software Quality Engineer at ServiceNow, you will focus on ensuring application quality and reliability. Responsibilities include maintaining automation test frameworks, developing test scripts, creating and executing comprehensive test plans, and collaborating with developers on testing strategies. You will also report quality metrics and troubleshoot issues with applications and environments.
4 Days Ago
Santa Clara, CA, USA
Hybrid
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
In this role, you will develop high-quality, scalable code while collaborating with product owners to gather requirements. You will design software solutions, mentor colleagues, and enhance existing products with new features and improvements.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The AI Insights Specialist role involves developing AI solutions and insights for customers, managing customer use cases, and ensuring proper governance during program lifecycles. Responsibilities include delivering consultative guidance, tracking project progress, and collaborating with cross-functional teams while addressing risks and facilitating stakeholder engagement.
5 Days Ago
Santa Clara, CA, USA
Hybrid
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The role involves leading a strategy and value consulting team to enhance relationships with strategic Technology customers, developing compelling customer deliverables, mentoring team members, driving pipeline expansion, and fostering collaboration across departments. The Director will also facilitate executive workshops and identify trends to create new services and tools.
5 Days Ago
Santa Clara, CA, USA
Hybrid
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The COO will oversee the operational aspects of ServiceNow.org's sales organization, driving strategic growth and efficiency. Responsibilities include collaborating on organizational vision, improving GTM strategy with data-driven insights, managing budgets, and optimizing sales processes.
5 Days Ago
Santa Clara, CA, USA
Hybrid
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
In this role, you will maintain automation test frameworks, collect quality metrics, develop testing strategies for software features, create and execute comprehensive test plans, and troubleshoot issues with applications and development environments.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Sr. Solution Sales Executive will drive market success for ServiceNow's healthcare solutions by influencing territory strategy, collaborating with teams, and engaging customers on digital transformation value. Responsibilities include managing partnerships, coaching team members, and executing territory account strategies.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Senior Solution Architect collaborates with customers and cross-functional teams to drive digital transformation using ServiceNow. This role requires blending business acumen with technical expertise to develop tailored solutions, facilitate design thinking workshops, and build trust with stakeholders, promoting innovative use of emerging technologies.