PlayVox

PlayVox mission is to help you deliver Perfect Customer Interactions. PlayVox is the Quality Assurance software that helps you engage and empower your agents. With PlayVox you can monitor your customer service interactions across different communication channels by bringing your customer conversations from different service platforms such as Zendesk, Salesforce, RingCentral, Talkdesk, among others. Small, Medium and Large businesses rely on PlayVox to manage their quality assurance program. Having left behind home-grown systems, old school QA software and time consuming spreadsheets to a smarter, faster and enjoyable approach to customer service quality assurance.