Search the 13 jobs at Freshworks

As a Senior Customer Success Manager, you will enable strategic customers to realize the value of Freshworks' software. You will build trusted advisor relationships, uncover business needs, drive customer satisfaction, manage customer lifecycles, and advocate for customer needs within Device42.

The Director, GTM & Strategic Initiatives will lead and manage high-impact projects, communicate progress to stakeholders, and drive collaboration across teams. Responsibilities include utilizing data for decision-making, conducting market research, and defining strategies to achieve company objectives.

The Partner Marketing Manager will drive marketing strategies to strengthen partner relationships, develop programs to enhance partner performance, and manage co-marketing campaigns. This role requires collaboration with cross-functional teams to ensure effective implementation of partner initiatives and monitor success metrics for ongoing program adjustments.

The Account Executive, Strategic will develop partnerships with global enterprises, focusing on ITSM and EX solutions. Responsibilities include building relationships with C-suite executives, leading RFP processes, managing pipeline, and delivering customized solutions to enhance employee experience and operational efficiency.

As an Account Executive, Strategic, you will develop partnerships with global enterprises, leveraging expertise in ITSM and employee experience solutions. Key responsibilities include strategic partnership development, enterprise-wide solution selling, leading RFPs, and managing high-value sales pipelines with C-suite executives.

As an Account Executive for Enterprise, you'll drive growth by delivering tailored ITSM and EX solutions to large clients. Your role involves managing complex sales cycles, engaging with various stakeholders, and demonstrating how Freshworks' software enhances efficiency and employee satisfaction. You'll work collaboratively with internal teams to ensure a seamless customer experience.

The Senior Director of Digital Marketing will lead Freshworks' digital marketing strategy, focusing on executing campaigns to drive demand generation and revenue growth. This role involves building a strong team, utilizing data analytics for performance tracking, and ensuring cross-functional collaboration to optimize customer acquisition through various digital channels.

The Senior Director of Product Marketing will lead the go-to-market strategy for the Employee Experience product portfolio. Responsibilities include developing product messaging, driving customer acquisition and retention, overseeing product launches, and collaborating with various teams to ensure cohesive market communication.

The Senior Software Engineer will develop high-quality backend code, frontend UI components, and robust APIs for Freshworks' Device42 integration. The role emphasizes collaboration with Product Management to define software functionalities, writing clean code, and designing APIs for third-party integrations.

As a QA Engineer, you will develop and implement test automation frameworks, maintain test automation solutions, analyze test logs, execute manual testing, and maintain regression test suites. Collaboration with stakeholders and participation in design inspections are also key responsibilities, utilizing a versatile skillset in Web, API, and Data Feeds testing.

The Enterprise Account Executive will develop and execute a territory plan, drive sales, manage contracts, and build relationships with technical buyers to penetrate and nurture accounts, focusing on selling Device42's IT management solutions.

The Vice President of Finance (GTM) will develop strategic financial plans, oversee annual budgeting processes, provide analytical support, and lead a team to drive FP&A activities in the Sales and Marketing sectors, ensuring alignment with organizational goals.

The Sr. Director of Analyst Relations will develop and implement a strategic analyst relations plan, build relationships with industry analysts, drive awareness of Freshworks’ offerings, and influence product strategies based on analyst feedback. This role collaborates across teams to ensure successful participation in analyst evaluations and improve communication within the company.