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The IT Support Specialist assists clients by resolving hardware and software issues, managing support requests and tickets, monitoring alerts from various tools, and providing excellent customer service through multiple communication channels. They will work with senior staff to improve their technical skills and will handle light user administration duties.
The Architect will lead mobile product development for a Healthcare IT group, focusing on creating solutions that utilize Microservices Architecture and various cutting-edge technologies. Responsibilities include overseeing a team, developing across the tech stack, performing code reviews, optimizing processes, ensuring security and performance, and engaging in technology research.