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The Product Support Leader will manage customer support operations, escalate issues, collaborate with various internal teams, and improve customer experiences. They will also be responsible for team building, mentoring, and ensuring high service standards.
The Strategic Finance Lead will support the Build organization in budgeting, forecasting, and financial analysis. The role involves partnering with leadership, analyzing infrastructure costs, negotiating with vendors, and enhancing financial metrics for company growth.
The Account Manager will build relationships with key stakeholders, manage complex customer implementations, ensure customer satisfaction and retention, and handle renewal negotiations. The role requires collaboration with cross-functional teams to enhance customer value and drive expansion opportunities.