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The Senior Customer Success Manager will serve as a strategic advisor, managing customer portfolios and ensuring optimal customer outcomes through guidance on MongoDB best practices and strategies to mitigate risks.

Manage customer relationships, advocate for their needs, advise on MongoDB best practices, resolve issues, and develop strategic account plans.

The Senior Director, HR Business Partnering at MongoDB will lead HR strategies, talent management, and organizational design to drive business growth and culture. The role involves partnering with senior leaders, influencing decisions, and managing a global HRBP team.

Lead design and implementation of search query architecture and execution for Atlas Search. Architect features, drive complex projects, optimize query language and performance, debug multithreaded Java and Rust systems, mentor teammates, and collaborate across teams to deliver scalable relevance and vector search capabilities.

Senior operator to the CMO who designs and runs the marketing operating system for a 300+ person global org. Owns meeting cadence, workback plans, risk management, cross-functional alignment, budget and headcount governance, executive communications, and milestone tracking. Acts as CMO representative, brokers resolution across functions, and partners on strategic initiatives to scale marketing with speed and discipline.

Engagement Managers at MongoDB drive Professional Services sales, manage project scoping, and collaborate with teams to ensure customer success.

Lead MongoDB's market strategies targeting AI-native organizations, engage with executive-level clients, build partnerships, and exceed revenue targets.

As a Software Engineer 3, you will design and build core components for a multi-tenant inference platform integrated with MongoDB Atlas, collaborating with ML engineers to enhance performance and reliability.

The role involves driving customer and partner operations, focusing on analytics, planning, process improvement, and team leadership to enhance operational efficiency and customer success.

This role involves supporting sales success, developing consulting collateral, mentoring sellers, and engaging with customers to present business value and solutions from MongoDB.