Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

As a Support Specialist Contractor at Handshake, you will provide exceptional support to users via email and phone, handling technical issues, bugs, and inquiries, while maintaining a high level of customer experience. Your role involves utilizing internal tools for troubleshooting, participating in team meetings, and contributing to a supportive work environment.

As an Enterprise Customer Success Manager, you will develop and nurture relationships with employer partners to achieve their hiring goals. You will provide expert consultation and training on early talent strategies while leveraging data to refine recruiting processes. The role requires strong project management skills, executive-level communication, and collaboration with cross-functional teams.

The Mid-Market Customer Success Manager at Handshake will ensure that mid-market employer partners achieve their hiring goals by driving adoption and engagement through various training methods. Responsibilities include owning relationships, evolving customer journeys, and synthesizing feedback for product enhancements, while collaborating closely with internal teams to enhance customer satisfaction and drive business renewals.