The SMB Account Executive will build and manage a sales pipeline, drive revenue within assigned territories, and execute strategies to close new business. Responsibilities include understanding customer challenges, delivering demos, and creating forecasts while collaborating with cross-functional teams to meet sales goals.

As a Customer Engineer at Hex, you will onboard Enterprise & Mid-Market accounts, implement customer-focused frameworks, educate users on Hex capabilities, monitor client health, and gather insights for product improvements. Your role requires collaborating with multiple teams to ensure long-term customer success and driving initiatives based on customer feedback.