The Call Center Training Specialist is responsible for designing and improving training programs for service representatives in a fast-paced environment. Key duties include onboarding, training in soft skills, technical processes, and collaborating with leadership to meet operational goals while enhancing customer satisfaction.

The Associate, Commercial Strategy role focuses on supporting the Sales Engineering team by enhancing workflows, creating tools, and facilitating communication between teams. Responsibilities include managing RFPs and pitch decks, analyzing pricing, and documenting best practices to drive Cedar's growth in the healthcare sector.

The Sr. Technical Account Manager will lead and manage post-launch initiatives for clients, ensuring technical health of integrations, driving product adoption, and maintaining client relationships. Responsibilities include liaising with clients, developing technical account plans, managing integration health, and collaborating with internal teams for resolution.