Top Operations Jobs in San Francisco Bay Area, CA
The Lead, Process Improvement at Gusto will enhance operational management capabilities to drive efficiency and quality in customer experience processes. This role involves leading a team, implementing Lean and Six Sigma methodologies, mentoring staff, facilitating workshops, and collaborating with various stakeholders to optimize CX operations.
The Carrier Partnership Strategy Leader at Gusto will drive Health Benefits Carrier Sales and Growth strategy, enhance communication with insurance partners, evaluate existing carrier partnerships, apply data-driven insights for improved strategies, and coordinate initiatives to maximize customer value. Collaboration with various teams is crucial for aligning objectives with company goals and ensuring seamless customer experiences.
The Head of Implementation - Benefits will lead the strategy and execution of customer onboarding programs for benefit clients. Responsibilities include establishing standards for evaluating customer experiences, driving performance excellence, collaborating with cross-functional teams, and leading high-performing operational teams while fostering engagement and continuous improvement.
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The Senior Executive Assistant - Legal & Compliance at Gusto provides administrative and operations support to leaders within the Legal & Compliance Team. Responsibilities include calendar support, meeting management, travel planning, communication, event planning, and special projects.
The Head of Payments at Gusto will ensure timely payments for over 300K businesses, develop payment infrastructure both domestically and internationally, enhance ledger management, and lead cross-functional teams to innovate payment capabilities and improve unit economics.
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