The Manager II, Credit & Collections will oversee the operations of the Credit & Collections team, managing both employees and vendor staff. Responsibilities include developing policies, ensuring compliance with accounting standards, facilitating audits, and identifying process improvements to enhance cash flow and accounts receivable efficiency.

As the Manager of the CX Consumer Vanguard Team at Instacart, you will lead a customer support team to achieve operational KPIs, define initiatives for exceptional service, manage escalated issues, coach team members, and develop improved processes while prioritizing customer satisfaction.

The Ads Solutions Manager at Instacart is responsible for the adoption and integration of advertising solutions on AI-powered smart carts in retail. This role involves educating retail partners and sales teams about in-store ad offerings, facilitating ad partnership opportunities, and collaborating on strategic market approaches.