As the Operations Lead at Headway, you will design and implement operational workflows, troubleshoot complex challenges, and collaborate with engineering, product, and data teams to develop scalable processes that enhance the overall effectiveness of the organization. You'll analyze data to drive improvements and contribute to key initiatives within the operations function.

As a leader in Revenue Operations at Headway, you will drive conversion rate growth, manage growth forecast models, and collaborate cross-functionally to improve processes and achieve business goals.

As Clinical Quality Lead, you will oversee the Ongoing Professional Practice Evaluation Program and implement clinical quality monitoring initiatives. This role involves collaboration across various teams, conducting quality chart reviews, and providing training for clinicians.