Top Software Engineer Jobs in San Francisco Bay Area, CA
Join Datadog as a Technical Escalations Engineer 2 (Rum) in a hybrid workplace environment. Responsibilities include investigating customer escalations, leading technical calls, building documentation, and collaborating with Engineering and Product teams. Ideal candidates are self-motivated, detail-oriented, and have customer-facing support experience in SaaS companies.
Design and guide execution of Datadog implementations, manage implementation projects, collaborate with other teams, and provide technical solutions for DevOps Monitoring systems. Hybrid workplace with a focus on office culture and work-life harmony.
Seeking a Senior Technical Solutions Operations Engineer to support the global TS organization by designing technology tools, overseeing system implementation, and ensuring scalability and security. Requires 2+ years of experience in Zendesk Support Administration or similar technical support role at a SaaS company.
Seeking an experienced Technical Solutions Operations Process Engineer to design and optimize business processes for the Global Technical Solutions Organization. Responsibilities include strategic partnership with TS leaders, process design and optimization, business requirements development, strategic roadmap development, tools innovation, process leadership, and ensuring operational excellence. Requires 8+ years of experience in process engineering, optimization expertise, data-driven mindset, structured thinking, and strong communication skills.
Design and oversee the implementation of technology tools & systems that enable TS teams to achieve their goals. Develop system architecture diagrams and maintain relationships with technology vendors. Work a hybrid model of 3-5 days in office per week.
As a Senior Technical Escalations Engineer at Datadog, you will develop technical knowledge related to DBM, investigate customer escalations, lead technical calls with clients, respond to inquiries, and partner with the Technical Enablement team. You will also prepare the worldwide Technical Support Engineering team for new products, run office hours, and lead training sessions. This role requires multi-channel technical support experience, exceptional communication skills, self-motivation, and proficiency in Linux, Python, and Go.
All Filters
No Results
No Results
