Technical Support Engineers at Finch play a crucial role in providing technical solutions and support to customers using the Finch ecosystem. They collaborate with various teams to enhance customer experience, troubleshoot technical issues, and contribute to product improvements. The role involves guiding customers through troubleshooting, scaling technical documentation, enhancing testing practices, and staying updated on the latest API developments.

Looking for an Engineering Manager with 7+ years of relevant development experience in a start-up environment and 2+ years of people-management experience. The ideal candidate will lead a high-performing engineering team, champion company values, collaborate with product teams, and drive outcomes with a focus on delivering a valuable customer experience.