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Top Customer Success Jobs in San Francisco Bay Area, CA
Artificial Intelligence • Productivity • Software
The Manager, Mid-Market Customer Success Manager will lead a customer success team focused on enhancing product adoption, retention, and customer satisfaction. This role involves mentoring team members, driving data-driven decisions for operational excellence, and collaborating with other departments to improve customer relationships and outcomes.
Artificial Intelligence • Productivity • Software
The CX Automation Engineer at Notion will design and develop API-based integrations, automate workflows, and enhance customer interaction systems. Responsibilities include scripting automations, optimizing support processes, analyzing data, and collaborating with teams to improve the customer experience.
Top Skills:
JavaScriptPython
Artificial Intelligence • Productivity • Software
The Global Head of Customer Success will lead a global team aimed at enhancing customer engagement and satisfaction with Notion products. Responsibilities include developing strategies for customer retention, monitoring customer health, and advocating for product improvements based on customer feedback.
Artificial Intelligence • Productivity • Software
As a Customer Strategy & Operations Manager, you'll support the Customer Success and Customer Experience teams, focusing on enhancing customer value and productivity. Responsibilities include developing resource models, forecasting, maintaining operating cadences, and improving processes using tools like Tableau and Salesforce.
Top Skills:
PythonSQLTableau
Artificial Intelligence • Productivity • Software
The Scaled Customer Success Manager will manage a large portfolio of customers, onboard new clients, design outreach campaigns, act as a product ambassador, and drive user adoption and expansion of Notion products, while contributing to the growth strategy.
Artificial Intelligence • Productivity • Software
As a Mid-Market Customer Success Manager at Notion, you will drive product adoption and retention, serve as a trusted advisor to customers, and shape the foundations of Customer Success. The role includes onboarding clients, collaborating with sales, providing insights for product improvement, and innovating customer success programs to enhance retention and mitigate churn.
Artificial Intelligence • Productivity • Software
You will provide enterprise-level support, managing complex customer interactions, troubleshooting software issues, and collaborating with engineering teams. You'll maintain customer satisfaction through effective communication and problem-solving, while also contributing to internal knowledge resources and participating in an on-call rotation.
Top Skills:
JavaJavaScriptPythonTypescript
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