The Customer Advocacy Manager is responsible for managing customer marketing programs, engaging customers, and building advocacy strategies to enhance brand equity and facilitate customer participation across various platforms.

As a Customer Solutions Engineer, you'll guide customers on utilizing the Cloudflare platform, ensuring their success and satisfaction through technical advice and support, while collaborating across teams and driving customer retention.

Lead and mentor a team of Customer Success Managers to ensure customer satisfaction and drive adoption of Cloudflare solutions. Develop strategies to enhance customer retention and satisfaction, collaborate with cross-functional teams, and act as a point of escalation for complex issues while fostering a culture of continuous learning.