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Top Customer Success Jobs in San Francisco Bay Area, CA
eCommerce • Marketing Tech • Software
The SMS Activations Specialist at Klaviyo drives the short code application process for customers, ensuring timely launch. They provide expert guidance on SMS number requirements, improve workflows for better customer experience, manage SMS partners, and maintain internal documentation, all while collaborating with cross-functional teams to enhance efficiency and support business goals.
Top Skills:
Excel
eCommerce • Marketing Tech • Software
As a Sr. Customer Experience Specialist, you will enhance digital customer experiences by managing in-app guidance and designing customer engagement programs. Collaborating cross-functionally, you'll analyze data to optimize customer interactions, driving adoption and satisfaction across Klaviyo's platform.
Top Skills:
AmplitudeAppcuesChameleonGainsight PxGoogle AnalyticsHubspotIn-App Engagement ToolsMixpanelPendoSalesforceWalkmeZendesk
eCommerce • Marketing Tech • Software
As a Partner Success Manager at Klaviyo, you will support agency partners to achieve customer goals through strategic planning, relationship building, and creative problem solving. Your role involves assessing partner needs, enhancing customer retention, and driving product adoption by delivering customized success plans and collaborating across teams.
Top Skills:
E-Commerce PlatformsEmail Marketing PlatformsGainsightSalesforce
Featured Jobs
eCommerce • Marketing Tech • Software
The Senior Director of Customer Success & Support Operations will lead strategy for operating teams, focusing on customer retention, upselling, and driving operational efficiency while collaborating with various stakeholders to implement systems and enhance processes.
Top Skills:
CRMCustomer Support SystemsPsa
eCommerce • Marketing Tech • Software
The Partner Learning Manager will oversee the web and digital experiences of education programs for Klaviyo partners, create learning content, manage educational pathways, and collaborate with cross-functional teams to enhance partner training and experience.
Top Skills:
Content Creation TechnologyEducation TechnologyLearning Management SystemsSocial MediaVideo
eCommerce • Marketing Tech • Software
The Director, HRBP GTM will support global Customer Success & Support teams, partnering with executives to align HR strategies with business goals, drive organizational development, and improve employee experience. Responsibilities include leadership coaching, change management, leveraging data insights, and creating inclusive workplace initiatives.
eCommerce • Marketing Tech • Software
The Customer Success Manager at Klaviyo is responsible for ensuring customer satisfaction and success by establishing trusted advisor relationships, helping clients harness the Klaviyo platform to increase email revenue, and collaborating with various internal teams to solve customer problems. Ideal candidates have account management experience and strong communication skills, with a background in email marketing or strategic marketing solutions.
Top Skills:
Google SuiteGoogle SheetsMicrosoft Office SuitePowerPointSalesforce
eCommerce • Marketing Tech • Software
As a Compliance Specialist, you will ensure adherence to Klaviyo's internal and external policies, optimize customer experiences through compliance best practices, engage with customers about compliance inquiries, and utilize abuse prevention tools. You will also maintain compliance systems and collaborate with stakeholders to address compliance issues timely.
Top Skills:
Google SuiteGoogle SheetsMicrosoft Office SuitePowerPointSalesforceTableauZendesk
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