Top Customer Success Jobs in San Francisco Bay Area, CA

The Senior Director of Customer Success & Support Operations will lead strategy for operating teams, focusing on customer retention, upselling, and driving operational efficiency while collaborating with various stakeholders to implement systems and enhance processes.

The Partner Learning Manager will oversee the web and digital experiences of education programs for Klaviyo partners, create learning content, manage educational pathways, and collaborate with cross-functional teams to enhance partner training and experience.

The Director, HRBP GTM will support global Customer Success & Support teams, partnering with executives to align HR strategies with business goals, drive organizational development, and improve employee experience. Responsibilities include leadership coaching, change management, leveraging data insights, and creating inclusive workplace initiatives.

The Customer Success Manager at Klaviyo is responsible for ensuring customer satisfaction and success by establishing trusted advisor relationships, helping clients harness the Klaviyo platform to increase email revenue, and collaborating with various internal teams to solve customer problems. Ideal candidates have account management experience and strong communication skills, with a background in email marketing or strategic marketing solutions.

As a Compliance Specialist, you will ensure adherence to Klaviyo's internal and external policies, optimize customer experiences through compliance best practices, engage with customers about compliance inquiries, and utilize abuse prevention tools. You will also maintain compliance systems and collaborate with stakeholders to address compliance issues timely.