As an Emerging Enterprise Customer Success Manager at Udemy, you will manage a portfolio of large Enterprise accounts, driving engagement and revenue retention through tailored strategies. You will analyze data to prioritize account needs, collaborate with Sales for account growth, and develop insights to support these clients effectively.

As an Enterprise Customer Success Manager, you will manage a portfolio of enterprise-level customers to maximize their value from Udemy Business, focusing on adoption, expansion, and retention. You will consult on learning strategies, build relationships at the executive level, and collaborate with Sales on account strategies.