As a Strategic Customer Success Manager at Atlassian, you will build relationships with customers at the C-suite level, guide complex customers in value realization, and develop adoption strategies for Atlassian solutions. This role requires working remotely in the CEST Time Zone and reporting to the Regional Head of Customer Success.

As a Customer Advocate at Atlassian, you will provide exceptional customer service related to billing, account management, and product inquiries through various communication channels. The role emphasizes empathy, problem-solving, and collaboration with remote teams to enhance the customer experience and improve internal processes.

As a Senior Customer Success Readiness Manager at Atlassian, you will lead strategic enablement activities, develop tailored training content, collaborate with various teams, and drive customer satisfaction initiatives. The role requires managing training programs, refining product messages, and fostering a coaching culture among Customer Success teams.