Top Customer Success Jobs in San Francisco Bay Area, CA
As Director of Customer Success Operations, you will define the vision for the Customer Success team, develop technology strategies, evaluate go-to-market models, collaborate with various teams on data alignment, establish KPIs, and execute operational roadmaps to maximize customer success and retention.
The Director of Customer Onboarding & Implementation will lead teams dedicated to deploying Grammarly for enterprise and educational customers. Key responsibilities include developing strategies for onboarding, ensuring a seamless customer experience, establishing customer feedback processes, and optimizing implementations for efficiency and satisfaction.
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