Top Customer Success & Experience Jobs in San Francisco, CA

The Solutions Engineer will collaborate with Account Executives on enterprise sales, lead discovery and design solutions, present value propositions, guide security processes, and contribute to sales enablement efforts.

The Enterprise Premium Support Specialist provides high-touch technical support to enterprise customers, resolves complex issues, and collaborates with teams to enhance customer success and product adoption.

You will design scalable customer programs, build automation, run experiments, and collaborate with cross-functional teams to enhance customer outcomes.

The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.

The Head of Support will design and implement a strategy for a high-impact support team across AMER, optimize resources, and ensure customer satisfaction by leading with data and developing team capabilities.

The role involves providing advanced technical support to enterprise customers, managing complex issues, collaborating cross-functionally, and improving support processes.

The role involves leading the Customer Success team, driving product adoption, retention and customer satisfaction, and establishing operational excellence through data-driven insights and cross-functional collaborations.

Manage customer portfolios, onboard new clients, run outreach campaigns, and enhance product adoption while providing tailored consultations and support.

Lead the Solutions Engineering team for Mid-Market sales, building technical demos and advising on integrations, security and compliance for clients while driving technical wins and expanding customer base.

As a Solutions Consultant at Notion, you will help customers optimize their use of the platform through tailored solutions, project management, and change management strategies to ensure successful implementation and adoption of Notion.