Workday Applications Administrator

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

This role is responsible for providing administration and support of Workday and key third party applications used at Early Warning.  This role is responsible for maintaining and configuring integrations and security. This role will organize, implement, and maintain specific solutions and projects from a technical perspective.

Essential Functions

·        Acts as key administrator of the Workday application.

·        Works closely with the Sr. Workday Administrator to troubleshoot issues, provide high level support, and prioritize issues based on severity and impact. Resolves issues or identifies vendor escalations as needed.  Owns issue until resolved.

·        Works closely with business stakeholders to design, develop, and deploy integrations and solutions in Workday, utilizing Studio, Connectors, Payroll Integrations, inbound and outbound EIBs, custom reports, and configuration in Workday business processes. 

·        Investigates integration failures, performs root cause analysis, and implements plans to mitigate and prevent future issues.

·        Sets-up configuration for security domains, business process management, security groups, intersect and aggregate security groups, authentication policy, integration system users and other configuration elements, as needed. Provides application performance monitoring, evaluation, and optimization.

·        Supports People and Finance teams with configuring and developing the applicable Workday Sku's: HCM, Talent Management, Absence, Benefits, Learning & Development, Compensation, Time Tracking, Payroll.

·        Works closely with internal partners to maintain Workday Business Process Configuration and Configurable Security 

·        Participates in cross functional projects teams to maximize the Workday suite to provide an easy and efficient employee and manager experience. Influences cross functional teams in the design, development and implementation of Workday functionality and system enhancements, ensuring alignment with business goals. Processes change requests supporting modifications to the application configuration.

·        Analyzes existing processes to identify inefficiency and opportunities for improvement. Implements or direct the implementation of such process improvements.

·        Ensures successful installation and validation of vendor-provided upgrades and patches.

·        Monitors license usage and budgeting for licensing costs.  Provides metrics on anticipated needs during budget cycle and submits procurement requests when additional licenses are required. 

·        Develops and maintains all internal documentation and work instructions related to Workday.

·        Maintains relationship with vendor to resolve application issues and ensure that Early Warning’s needs for new functionality are considered in future releases.

·        Participates in biannual release activities including reviewing, testing and implementing upgrades and patches.

·        Supports the company’s commitment Risk Management by protecting the integrity and confidentiality of systems and data.

·        The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Minimum Qualifications

·        Education and experience typically obtained through completion of a Bachelor’s Degree or equivalent work experience.

·        3 years or more of relevant experience in Workday administration

·        Minimum of 2+ years’ experience working with Workday’s configurable security, Core HCM Business Processes, Alerts and Notifications framework.

·        Minimum 2+ years’ experience developing Workday custom reports and calculated fields. Ability to ensure all operational transactions are captured accurately and interfaced timely while maintaining data integrity.

·        Strong experience with Workday Integration toolset -Studio, EIB document transformation, Core Connector, Cloud Connect, PECI, Report Writer, BIRT, APIs, RaaS, Web Services, XSLT, & REST URLs 

·        Must be able to maintain interfaces between connected applications and Workday.

·        Demonstrated ability to design and solution new integrations with Workday as needed.

·        Demonstrated experience in implementation and delivery of new functionality within Workday, including HR Management, Payroll, Time Tracking, Benefits, Recruiting, Learning, Reporting/Analytics, and Workforce Planning.

·        Ability to identify opportunities to leverage Workday capabilities in support of business goals and objectives.

·        Experience building automation where applicable for Workday related processes.

·        Ability to recommend Workday/ finance specific process improvements, innovative solutions, and ways to remain compliant with policy and regulatory requirements.

·        Excellent oral and written communication skills

·        General knowledge or familiarity with Windows OS, MS Office, Visio

·        General knowledge or familiarity with applications such as JIRA and ServiceNow

·        Demonstrated experience supporting vendor-provided applications.

·        Self-starter who has the ability to manage multiple priorities.

·        Strong attention to detail and accuracy

·        Background and drug screen

Preferred Qualifications

·        Additional related education and /or work experience preferred.

·        Experience with Adaptive is beneficial, but not required.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The pay scale for this position in:

Phoenix, AZ/ Chicago, IL in USD per year is: $100,000 - $120,000.

New York, NY/ San Francisco, CA in USD per year is: $110,000 - $130,000.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Additionally, candidates are eligible for a discretionary bonus, and benefits.

Some of the Ways We Prioritize Your Health and Happiness 

•  Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.