Obsidian Security was founded in 2017 to solve the unaddressed blindspot of SaaS Security. SaaS applications provide the tools employees need to succeed and hold the business’ most critical information. If those tools become unavailable or that data is jeopardized, there is a detrimental impact on the organization.
Obsidian proudly offers the industry's most comprehensive and powerful SaaS defense solution. We are committed to solving the challenge of SaaS Security for our customers as efficiently and effectively as possible.
We’re a passionate team optimizing for impact by solving some of the biggest challenges in cybersecurity today. We listen closely to our customers, iterate quickly, and (over) deliver to delight them. Working at Obsidian means contributing to an industry-leading cybersecurity product in an environment where customer satisfaction, privacy, and data ethics are paramount.
About the Team:
Product Marketing joins forces with Value Engineering forming a high-impact team in the marketing organization. This growing team focuses on differentiated, simplified messaging and engagements that simplify the complexities of SaaS security. Concise and accurate value articulation shrinks decision time and improves buyer confidence.
About the Role:
We are seeking a manager to lead the execution of customer-facing workshops and deliverables, focusing on driving value realization for both prospects and existing customers. This role will be hands-on, directly working with clients to facilitate impactful sessions that ensure they derive full value from our platform. The ideal candidate will be focused on delivering results and driving adoption throughout the customer lifecycle.
Key Responsibilities
- Customer-Facing Workshops: Lead and deliver strategic workshops and sessions with customers and prospects, focusing on driving value realization and business outcomes.
- Value Communication: Partner with sales and customer success teams to clearly communicate the value of our platform, ensuring customers understand how to maximize its potential.
- Customer Success: Collaborate with technical account managers and customer success teams to ensure clients are achieving their desired outcomes and adopting the platform successfully.
- Cross-Functional Collaboration: Work closely with sales, marketing, and product teams to ensure customer expectations and deliverables are aligned.
- Execution of Deliverables: Provide direct support to customers by executing tailored workshops, presentations, and follow-up actions to drive engagement and adoption.
Qualifications
- Experience: Minimum of 5 years in a customer-facing, business value, or strategic role, preferably within SaaS, cybersecurity, or similar industries.
- Customer Engagement: Proven experience working directly with customers, facilitating workshops, and delivering measurable business outcomes.
- Solution Delivery: Demonstrated ability to deliver tangible results and solutions that drive customer value and satisfaction.
- Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex concepts clearly to diverse audiences.
- Collaboration: Experience working cross-functionally with sales, customer success, and product teams to ensure alignment and successful delivery of value-driven initiatives.
Pay Transparancy
Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location, as well as the knowledge, skills and experience of the candidate. In addition to a competitive base salary, this position is eligible for equity awards and may be eligible for incentive compensation based on factors such as experience, skills, and location.
At Obsidian, we are proud to be an equal-opportunity employer. We value diversity and hire for talent, passion, and compassion. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization. If you have a need that requires accommodation, please contact accommodations@obsidiansecurity.com
Information collected and processed as part of any job applications you choose to submit is subject to Obsidian’s Applicant Privacy Policy.
Base Salary Range
$131,000—$157,000 USD
Employee Benefits:
Our competitive benefits packages are designed to support our employees' well-being, both at work and at home.
- Competitive compensation with equity and 401k
- Comprehensive healthcare with dental and vision coverage
- Flexible paid time off and paid holiday time off
- 12 weeks of new parent or family leave
- Personal and professional development resources
Top Skills
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