Underwriting Assistant

About Us

Resilience is the next-generation cyber risk company that’s on a mission to help make the world cyber resilient. 

Founded in 2016 by experts from across the highest tiers of the US military and intelligence communities, augmented by prominent leaders and innovators from the insurance and technology industries, the privately-held firm is rewriting the rules of how cyber risk is assessed and managed for middle to large market enterprises. Rooted in decades of experience, Resilience helps financial, risk, and information security leaders continuously improve their organizations' cyber resilience by connecting cyber insurance coverage with advanced cybersecurity visibility and a shared plan to reinforce actionable cyber hygiene. 

Resilience is proud to be backed by leading technology investment firms including General Catalyst, Lightspeed Venture Partners, Intact Ventures, Founders Fund, CRV, and Shield Capital. With headquarters in San Francisco, Resilience’s team is globally dispersed, with offices in New York, Chicago, Baltimore, Toronto, and London. Resilience offers insurance coverage through its licensed and appointed insurance agency and security services through its expert security team.  

Resilience is in search of dynamic recent graduates and early career professionals ready to embark on a rewarding journey as part of our Operations team, providing essential support to our cyber and tech E&O underwriting team by assisting in the evaluation of insurance applications, preparing documents, and maintaining records. Your contributions will ensure the timely and accurate processing of underwriting information, helping our team assess risks and make informed decisions. Our mission is to enable our clients to thrive in the face of cyber threats, and we need your talent to realize our vision.

Being part of our collaborative environment, you will gain insights from our seasoned leaders across various departments such as Underwriting, Claims, Marketing & Distribution, Finance & Legal, and our internal Security Operations Team. 

Responsibilities

• Assist a team of underwriters in reviewing and processing insurance applications, ensuring completeness and accuracy of insured information in order to be properly underwritten.
• Respond to inquiries from brokers, clients and other team members regarding policy details and any other portfolio information
• Establishing a relationship with brokers to help ensure smoothness transactions to help deepen the relationship
• Work with other departments (claims, security sales, security engagement team, PAS team) to ensure the portfolio is being properly managed.
• Prepare and issue policies, endorsements and continue to maintain file compliance throughout the policy term.

Qualifications

• Excellent analytical skills 
• Interest in cyber risk 
• Customer service/support experience 
• Excellent verbal and written communication skills
• Ability to multi-task and stay organized in a fast paced, dynamic environment.

What Resilience Offers You

Innovative company culture

Flexible work schedules

Family paid leave

Paid healthcare for employees

401k

Professional development & career advancements

Flexible paid time off

Employee referral bonus

Accommodations and Accessibility

We want to ensure you're able to perform as well as possible in your interview. As part of that, if you have any accessibility-related needs to ensure a comfortable visit, please let us know. We'll do our best to provide reasonable accommodations to suit your working style during your interview and if you join our team.

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Human Resources team at recruiter@arceo.ai.

Beware of Job Scams

Resilience is excited to welcome talented individuals to explore career opportunities with us. However, we urge you to stay vigilant against recruitment scams where fraudsters may impersonate our company. We will never ask for payments, conduct interviews via chat rooms, or contact candidates from personal email accounts. All job applications must be submitted through our official platform at lever.co, and interviews will only take place via approved Resilience accounts. If you receive suspicious outreach or have concerns, please contact us directly at recruiter@arceo.ai to verify authenticity. Thank you for helping us maintain a safe and secure recruitment process.