We are looking for a technically skilled and user-focused Technical Writer to play a key role in transforming complex technical concepts into comprehensive, user-friendly documentation. Your natural curiosity, resourcefulness, and adaptability will be your greatest assets. We require self-motivated individuals who can seamlessly manage multiple tasks, communicate effectively, and excel in our fast-paced environment.
In this role, you will actively engage with technical pods, collaborating closely with Product Managers, Engineering, and Design teams throughout the entire product development lifecycle. You will be pivotal in crafting documentation that supports engineering teams releasing updates frequently. Your proactive identification of documentation gaps and commitment to improving our documentation culture will be instrumental in creating exceptional user resources.
This is a 4 month contract position based in our San Francisco office. This position offers the potential for conversion to a full-time role upon the successful completion of the contract period, based on performance and business needs.
- Write clear and accurate documentation that enables Sigma customers to use the product to effectively and efficiently achieve their goals.
- Work closely with the development team (including engineers, designers, and product managers) throughout the development process to understand features and functionality at the level of a subject matter expert.
- Explore and validate product features through rigorous testing, sharing insights with the team.
- Translate complex technical details into clear, digestible documentation and release notes.
- Work collaboratively and closely with other writers to ensure consistent and cohesive content, style, and messaging.
- Improve existing documentation based on feedback from customer-facing teams and actively address knowledge gaps, prioritizing user empowerment for all audiences.
- Develop visually captivating, dynamic documentation that includes diagrams, screenshots, and other visual aids.
- 3+ years of enterprise software technical writing experience requiring self-sufficiency and autonomy in day-to-day responsibilities.
- Hands-on approach to understanding complex technology and products.
- A genuine desire to learn new things daily and to translate complex topics into actionable user assistance for end users.
- Exceptional written and spoken communication skills, emphasizing clarity and approachability for various audiences.
- Outstanding time management skills, with ability to handle multiple writing assignments simultaneously in a fast-paced environment.
- Proficiency in using documentation tools and software, such as content management systems (preferably Markdown-based), version control systems, and other relevant writing and publishing tools.
- Writing samples that showcase your ability to help novice users successfully use a technically complex product to meet their goals.
- Proficiency with SQL.
- Experience with data analysis, technical concept diagramming, and API or developer documentation.
- A set of extraordinarily talented peers who are dedicated to the craft of creating high-quality, customer-pleasing content.
- Opportunities to influence our style and standards, and participate in lively discussions about how to best present our content to users.
- A constant stream of new things for you to learn.
- A collaborative and supportive work environment.
The pay range for this position is $40/hr - $55/hr per hour.
Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for themselves, and make better, faster decisions. The award-winning software was built to capitalize on the performance power of cloud data warehouses to combine data sources and analyze billions of rows of data instantly via an intuitive, spreadsheet-like interface – no coding required.
Since launching with its unique interface, Sigma Computing has added features such as collaboration tools and embedded analytics capabilities. The most recent product launch included a set of AI tools such as forecasting capabilities, an AI copilot and a notebook interface for users who prefer a code-first environment.
Sigma announced its $200M in Series D financing in May 2024, to continue transforming BI through its innovations in AI infrastructure, data application development, enterprise-wide collaboration, and business user adoption. Spark Capital and Avenir Growth Capital co-led the Series D funding round, with additional participation from a group of past investors including Snowflake Ventures and Sutter Hill Ventures.The Series D funding, raised at a valuation 60% higher than the company’s Series C round three years ago, promises to further accelerate Sigma’s growth.
Come join us!
- Equity
- Generous health benefits
- Flexible time off policy. Take the time off you need!
- Paid bonding time for all new parents
- Traditional and Roth 401k
- Commuter and FSA benefits
- Lunch Program
- Dog friendly office
Sigma Computing is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We look forward to learning how your experience can enable all of us to grow
What We Do
Sigma is not another Business Intelligence tool. Sigma is the only Cloud Analytics solution with a spreadsheet-like interface that enables anyone to explore data at cloud scale and speed. Discover what happened, why it happened, and what will happen.