Iterable Logo

Iterable

Technical Enablement Manager

Sorry, this job was removed Sorry, this job was removed at 06:01 p.m. (PST) on Thursday, Apr 17, 2025
Be an Early Applicant
Remote
Hiring Remotely in US
Remote
Hiring Remotely in US

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

How you will make a difference: 

We are seeking a Technical Enablement Manager to join our GTM Enablement team. This role is designed for a dynamic and driven individual who will lead the enablement strategy and execution for our technical product releases, training programs, and feature rollouts. The ideal candidate will ensure that our sales, solutions consultants, customer success, and professional services teams are fully equipped to understand the technical capabilities of our products, install and support new features, and convey their business value to customers.

Responsibilities:

  • Develop and deliver technical training programs for internal teams focused on new product releases, ensuring that both technical and non-technical stakeholders are informed and well-prepared.
  • Translate complex technical features into clear, compelling business value propositions that help sales teams understand how to position products effectively with customers.
  • Partner closely with Product Management, Engineering, Sales, and Solutions Consultants to create comprehensive training materials and resources that align with product enhancements, integrations, and support processes.
  • Conduct training sessions, workshops, and technical deep dives for both technical employees (such as solutions consultants and professional services) and sales teams, ensuring they are proficient in both the technical aspects and the value proposition of the products.
  • Support the professional services and solutions teams by developing enablement resources that detail how to install, configure, and support new product features.
  • Collaborate cross-functionally with teams across the organization, including Product, Engineering, Marketing, and Sales, to ensure consistent messaging and technical knowledge dissemination.
  • Measure and analyze the impact of enablement initiatives, using feedback and data to continuously improve training content, materials, and delivery methods.
  • Maintain a detailed understanding of the product roadmap and upcoming releases to proactively develop enablement strategies and resources for new features and product launches.
  • Ensure all product enablement content (guides, documentation, training videos, etc.) is organized, up-to-date, and easily accessible for technical teams and sales representatives.

Qualifications:

  • 5-7 years of experience in Technical Enablement, Product Enablement, Technical Training, Sales Enablement, or Product Marketing, ideally within a technology-driven organization.
  • Proven experience training technical teams (e.g., solutions consultants, professional services) to install and support complex product features and integrations.
  • Strong technical aptitude and the ability to quickly learn and communicate technical concepts (e.g., APIs, system integrations, custom configurations) to both technical and non-technical audiences.
  • Understanding of the Martech/Adtech ecosystem and technologies, such as mobile platforms, APIs, programming, custom integrations, and ETL processes.
  • Ability to represent technical concepts clearly and effectively, breaking down complex ideas into digestible training that resonates with different audiences (e.g., sales teams, technical consultants).
  • Demonstrable experience in designing and delivering role-specific enablement programs, particularly for technical teams and customer-facing roles within the product release cycle.
  • Strong project management skills to handle multiple training and enablement projects simultaneously, ensuring timely and efficient delivery.
  • Experience with tools like WorkRamp LMS, Salesforce CRM, Gong, and Guru preferred.
  • Exceptional communication and presentation skills, with the ability to engage, educate, and inspire diverse teams.
  • Proven ability to work effectively in a fast-paced, remote environment, managing multiple projects with tight deadlines and competing priorities.
  • Highly organized with strong attention to detail and a focus on delivering measurable results.
  • A passion for learning and professional growth, being highly coachable and invested in your development and career path.
  • A Bachelor’s degree in a relevant field is preferred  

Perks & Benefits: 

  • Paid parental leave
  • Competitive salaries, meaningful equity, & 401(k) plan
  • Medical, dental, vision, & life insurance
  • Balance Days (additional paid holidays)
  • Fertility & Adoption Assistance
  • Paid Sabbatical
  • Flexible PTO
  • Monthly Employee Wellness allowance 
  • Monthly Professional Development allowance 
  • Pre-tax commuter benefits
  • Complete laptop workstation

The US base salary range for this position at the start of employment is $109,000-$165,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Recruitment Disclaimer:

Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:

  • Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.
  • Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).
  • Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.

You may see all job vacancies on our official Iterable channels:

  • Official Iterable website, Careers page: https://iterable.com/careers/
  • Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/

Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.

Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.
Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

HQ

Iterable San Francisco, California, USA Office

Our SF office is located in the heart of the Financial District, close to a diverse array of restaurants, cafes, and bars. We are also conveniently located near many public transit options.

Similar Jobs

15 Days Ago
Remote
United States
Mid level
Mid level
Security • Software • Cybersecurity
The Sales Enablement Manager will design and deliver technical training and programs for sales engineering teams to enhance their knowledge and performance.
Top Skills: Cloud ServicesCybersecurityEndpoint Detection And ResponseIdentity ManagementLinuxLmsmacOSNetworkingSalesforceWindows
16 Days Ago
Remote
United States
60K-120K
Senior level
60K-120K
Senior level
Artificial Intelligence • Software
This role involves executing enablement programs for sales teams, managing training for installation and deployment, and developing knowledge resources.
Top Skills: GongHighspotSaaSSalesforceSeismic
18 Days Ago
Remote
2 Locations
Senior level
Senior level
Artificial Intelligence • Information Technology • Software
The Technical Enablement Manager will develop and execute technical sales enablement programs, support Sales Engineers, and enhance product knowledge.
Top Skills: TelephonyUcaas

What you need to know about the San Francisco Tech Scene

San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.

Key Facts About San Francisco Tech

  • Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Google, Apple, Salesforce, Meta
  • Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
  • Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
  • Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
By clicking Apply you agree to share your profile information with the hiring company.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account