Technical Compliance Lead

As a Technology Compliance Lead, you will help scale Fastly’s technology compliance program to accommodate the growing and evolving needs of our customers. This is a unique opportunity to advance our focus on compliance as a competitive advantage that grows our business and increases customer confidence in our service offerings. You will collaborate with people both inside and outside the organization, including department heads, engineers, auditors, and customers. This position will report to the Director, Technology Compliance and will work closely with partners across the organization, including Customer Success, Security, Engineering, Sales, Program Management, and Human Resources. 

• Maintain a deep understanding of our platform and its supporting infrastructure and processes, as well as how our compliance obligations apply to that environment
• Provide responses to and maintain reference material for customer inquiries and due diligence procedures that involve technology compliance and participate in discussions for security and compliance assessments
• Collaborate with Law on customer agreements and security addenda
• Manage customer audits
• Continuously confirm and refine Fastly’s internal control framework and related documentation (e.g., policies, procedures, narratives, training material), and contribute to ongoing controls development and improvement
• Actively identify and communicate control gaps; help the company develop and confirm remediation efforts
• Liaise with external auditors and internal partners to facilitate audit procedures and evidence gathering
• Support third party oversight processes, including security and compliance assessments of Fastly’s vendors and service providers
• Enhance internal reference and training material about our technology compliance program

• You have 5-7 years of security or compliance analysis, or assurance/advisory experience, including a focus on customer security communications and leading programs as an individual contributor 
• You have a thorough understanding of technical environments, and the ability to communicate with subject matter experts about technical and operational security controls
• You have experience mapping and rationalizing controls to meet requirements across multiple information security/technology compliance standards (e.g., PCI DSS, HIPAA, ISO 27001, SOC 1/ SOC 2, FedRAMP, SOX IT General Controls)
• You hold a BS degree (in Management Information Systems, Computer Science, or a related field preferred)
• You have excellent written and verbal communication skills to communicate details of a security program to a wide spectrum of audiences, including customers
• You have strong analytical skills and attention to detail 
• You have the ability to be self-directed and take initiative on projects and tasks, and in identifying gaps related to security controls, with minimal day-to-day oversight/direction

• CISA, CISM, CISSP, or related certification 
• Experience using governance, risk management, and compliance (GRC) tools 

This position is open to the following preferred office locations:

• San Francisco, CA
• Denver, CO
• New York, NY

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. 

The estimated salary range for this position is $129,470 to $179,820

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2024, we offer 10 paid local holidays, 11 paid company wellness days.